Several users encounter that their Apple ID has been disabled while purchasing or downloading an app, music, or movies from the Apple Store. This error message states that their Apple ID is no more activated and hence they are not allowed to complete their desired course of action. Apple displays such an error message when it observes suspicious activities that might hack your Apple ID. Hence it is a security measure to protect your account from hackers. When Apple disables your ID, you are no longer able to login with your existing ID. You will keep on receiving an error message if you try to access any Apple services that require the login information.
Moreover, your accounts will get locked after too many attempts to log into it. If you follow this article, then you will come to know why your Apple ID has been disabled and how to enable it again.
Why your Apple ID has been Disabled in the App Store?
Apple may disable your account if you repetitively enter a wrong password or haven’t used your account for a long time. Apple periodically changes the criteria for securing your Apple ID. This can include account verification, security checks, passwords and so on. It is essential for your Apple ID to comply with these requirements. Otherwise, it might lead to a disabled account and it would be hard to recover your account. In some cases, disputed Apple ID charges might lead to a disabled Apple ID as well.
Quick Troubleshooting Ways to Re-Enable your Apple ID:
If your Apple ID has been disabled, then take a look below. Here are some of the methods that you can try out for fixing a disabled Apple ID.
Method 1: Sing Out of your Account and Sign in Again
- At first, go to the Settings, select your Apple ID profile and tap the ‘Sign Out’ button.
- Once again, tap the ‘Sign Out’ button on the popup window to confirm the action.
- After signing out of your account, go back to the Settings window and Sign in to your account by entering the Apple ID and password.
Check whether it has restored your disabled Apple ID or not. If the ID remains disabled, then continue with the next solution.
Method 2: Pay the Disputed Apple ID Charges
The users are required to pay their unpaid bills on their credit card to prevent unauthorized access to it. Thus, Apple disables your account if you fail to pay these dues for your security purpose. So, follow the steps given below to meet all the disputed charges on your credit card.
- Open a web browser, visit the official site of Apple and log into your account.
- Go to iTunes or App Store to check whether you have any unpaid charges or not.
- Go through your billing information and ensure that it is up-to-date.
- If there are any unpaid charges, then select them and make the payments as soon as possible. The payment is going to enable your Apple Id within 10 hours.
If you are still unable to access your account, then ensure that the iOS device restrictions are off and try to log into your account.
Method 3: Verify your Apple ID Restrictions
Your device won’t be able to access any Apple services if others are using your device. To check this, open the Settings app, click the ‘General’ tab and choose ‘Restrictions.’ If asked, then enter the restriction passcode that you use while enabling the restrictions for the first time. If this special passcode fails to recover your account, then move on to the next method.
Method 4: Reset the Password of your Apple ID
There are three methods by which you can reset your Apple ID. Have a look at them and select the one that seems to be the most convenient for you.
1.Two Factor Authentication
On iPhone or iPad
Open the Settings app on your device and select your Apple profile. Now, scroll down to the ‘Password and security’ section and click on the ‘Change Password’ button. Tap ‘iCloud’, enter your name and follow the on-screen wizards to update your password.
Click on the Apple menu and choose ‘System Preferences.’ Then click on ‘iCloud’ option and select the ‘Account Details’ option. Click on the ‘Security’ tab and select the ‘Reset Preferences’ option from its submenu. Enter the password set for unlocking your Mac and check whether you can reset the Apple ID or not.
2.Security Questions, Email, And Password
Launch a web browser and visit the account page of your Apple ID. Click on the ‘Forgot Apple ID or Password’ link and enter your current password. After that, tap the ‘Reset’ button and choose any of the three ways to reset your password. You can either answer the security questions of Apple, get an email from Apple or perform a two-step verification.
Note: If you want to receive an email from Apple, then find out that email Apple sent you to your primary email address. Whereas two-step verification will be useful if Apple prompts you for a recovery key.
Method 5: Check Whether your Apple ID is Stored on your Device
If your Apple ID is stored on your device, then you can easily access your account. This will surely eliminate your Apple ID has been disabled issue.
Open iTunes and App Stores from Settings and click on ‘Accounts and Passwords’ Select iCloud and return to the Settings window. Then open Messages and click the ‘Send or Receive’ button and check whether your Apple ID is there or not. You can alternatively go to Settings and open Facetime to check for your Apple ID.
Go to your Apple menu and choose ‘System Preferences.’ Click on the iCloud and then select ‘Mail.’ Right-click on ‘Mail,’ select ‘Mail Preferences’ and tap on ‘Accounts.’ Navigate to Facetime, expand it and select ‘Facetime Preferences.’ After that, go to ‘Messages,’ choose ‘Preferences’ and select ‘Accounts.’ Now see whether you can find your Apple ID or not.
Open the iTunes window and select ‘Accounts.’ Now check whether you are already signed in with your Apple ID or not.
Hopefully, these methods will work for and fix your Apple ID has been disabled App Store without any hassles. But unfortunately, if the above methods fail to fix this issue, then you can get in touch with a professional to overcome this problem effectively.