User Profile Service Failed The Logon Windows 7: Fix It Here & Now

Windows installation can bring you a lot of trouble if you are not among the lucky ones, who might be through at one go. Even the lucky ones suffer at times. Windows, being an Operating System, is prone to numerous glitches that might annoy you from time to time. Among them, one that is the most common and can torment you exceedingly is when the user profiles become corrupt. The troubleshooting process, if your user profiles go bad, differs with the change in the error message that you receive. Moreover, this issue occurs in almost all of the Windows versions (Windows 7, Windows Vista, Windows 8, Windows 8.1)

If you are seeing the error message “user profile service failed the logon Windows 7”, you might be shocked and seeking for the solutions to it. Therefore, we are here with the most prompt and efficient fixes to save you from all the latter horrors, if you face this particular error message.

Things You Should Know About the Error!

You can get stuck with this problem after you have just typed your password followed by the Enter button on the Windows log-on screen. Here, to your disappointment you might see “The User Profile Service failed the logon” and “The user profile cannot be loaded”. After this, you will be again reverted to the log-on screen. This post will help you comprehend the problem as well as make you get hold of the immediate ways to resolve it.

The Solution to “User Profile Service Failed The Logon Windows 7” that You can Easily Go For!

The problem that the users note with the error message “User Profile Service Failed The Logon Windows 7” is generally triggered by erroneous detection of the user profile by Windows. This happens generally when the antivirus keeps scanning your computer while you are trying to log on. Therefore, before you go through the methods that we have narrowed down here to follow, try rebooting your computer once. Then, log on to your user account afresh to fix the issue.

NOTE – If you are interested in getting rid of the issue and get your user profile all right, which also involves copying the data to a new account. then, you should be logging on to an Administrator account. So, before you start with our process, log on to Windows by any other existing user accounts. And remember, this account should be equipped with all the Administrative rights. Alternatively, you can also reboot your computer in Safe Mode. This will allow you to log on with your built-in Administrator account.

Once, you are ready with this, follow below for the actual process that you need to carry out.

Resolve 1: Verify with the User Account Profile and Fix It

In this section, you will learn how you can modify the files of the Windows registry. But, know that any incorrect modifications or half-hearted efforts in the registry can incur critical problems to your system. Therefore, be careful in these steps and follow them as they are in order. If you feel less sure of what you are going to do and don’t want to risk your data and/or your computer, then you can back up your registry before you try your hands at configuring it. Therefore, this will have your registry backed up, which you can always go back to and restore if any mishap happens.

Here lie the steps that will help you to modify your Windows registry:

The Steps:

  • Click on the Start button, then type “regedit” in the Search box which appears there. After that, press the Enter key to proceed with the Registry editor.
  • Once you are in the Registry Editor, find out and then click the registry subkey that follows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • Check for the folder starting with S-1-5 (SID key) which is mostly followed again by a long chain of numbers.
  • Click each of the S-1-5 folders, seek for the ProfileImagePath entry under the details pane. Next, you need to double-click to ensure that the user account profile is this particular one with the error.
  • If you can see two folders starting with S-1-5 and they are also followed by long numbers as mentioned, then, you can note that one of them is ending with .bak, which you ought to rename. However, you can do this easily with the steps that follow:
  1. Right-click on the folder that is without .bak, and then choose the Rename option. Write .ba and press Enter after that in order to rename.
  2. Next, right-click on the folder which is ending with .bak and then rename it in the same fashion. But here, delete .bak which is in it, following it with Enter.
  3. Now, right-click the folder that you have renamed to .ba and click Rename once again. Here, choose to alter the name .ba to .bak and press Enter once you have done it.
  4. Supposedly, you have got only one folder initially, which starts with S-1-5 succeeded with a long array of numbers. Here, you have to right-click on it and click Rename then. After that, delete .bak which is at the end of the folder name and then press Enter.

Follow these if things are different and you find two folders with .bak:

  • Click the folder that you would find without .bak in the details panel. Next, double-click RefCount, write 0 and then click on the button saying OK.
  • Now, click on the folder that is devoid of .bak in the details pane. Next, double-click State, now type 0 followed by a click on OK.
  • Here, select Registry Editor.
  • Now, reboot the computer.
  • Lastly, log on again with your own account.

Resolve 2: Log yourself On to Windows and Backup your Data to a New Account

This is one of the most commonly followed methods when the users are plagued with issues in association to their user profile. Here, what you have to do is to copy your data from the old account to the newer one. if you want to know how to do this. Then, you have to visit the official site of Windows to troubleshoot your issue if you are operating on a Windows 7 system.

For your information, the support for Windows 7 will no longer be there from January 14, 2020. So, you should go for a system upgrade really soon.

Resolve 3: Remove the Error SID and Create yourself a Fresh Profile

You can also delete the error SID altogether and opt to create a new profile for yourself. To do this without any more hassle, you can glance through the easiest of the steps that follow:

  • Go for the removal of the profile via the Computer Properties dialog box. Check below for the steps regarding how to go about it:
  1. Click on the Start menu. Then, right-click on the tab Computer and then navigate to Properties.
  2. Click on the button Change Settings.
  3. After you find yourself in the System Properties dialog box, click the Advanced tab.
  4. Under User Profiles, click on the Settings tab.
  5. Now, once again in the User Profiles dialog box, you have to choose the profile that you want to do away with. Then, click Delete followed by another click on OK.
  • Click the Start button and then type “regedit” in the search box. After you have already typed this, press the Enter key to execute the command.
  • Now, locate and then click the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  • Next, right-click the SID that you want to delete and click on the Delete option.
  • Finally, log on to the computer once more and create a new profile, which you can now do with ease.

These are some of the researched methods by our experts which will remove the issue if you see that the user profile service service failed the logon. These methods will certainly work as it has done in most cases. However, in case they fail to work or if some of them do and gets you perplexed, then, go to a professional and immediately seek help. Also, let us know how you find our post via your valuable comments in the comments section below.

Nathaniel Villa
Nathaniel Villa