After updating to iOS 9, when the users are trying to sign into the iCloud, they get stuck with an unknown error message that says there was an error connecting to the Apple ID server. This error is not related to the wrong username or password. When the login credentials are absolutely correct, then also this error notification can also show up on the screen. Are you dealing with the same error? Then, you might know what may trigger this problem? Basically, this issue can occur due to a lot of reasons. But the foremost reason is poor and unstable network connectivity. Sometimes, incorrect data and time zone can lead to such error. Once your Apple device encounters this error message, it will prevent you to log in to the Apple Store, iCloud, and iTunes as well.
Why there was an Error connecting to the Apple ID server?
There are several technical glitches responsible for getting there was an error connecting to the Apple ID server error message. But, here, we have only mentioned the most obvious ones. So, let’s check out the below section to identify the most significant reasons:
- Most of the affected users fail to understand that internet connectivity is interrupted during or after installing the updates. So, if you do not have strong WiFi connectivity or cellular data, then it might be shown such error message on Apple devices.
- This error might also occur if you have unknowingly disabled the option ‘set time/date automatically’ and attempting to connect to the Apple server.
- If the device drivers in your iOS device are corrupted or outdated, then it might affect the login verification due to lack of updates. You might get stuck in an endless circle of not logging into the Apple device.
- Some updates have bugs and glitches which might cause the internet connectivity to turn off automatically. Hence, if you recently install any wrong update, then it can turn off the option and cause this error to appear.
Easy Troubleshooting Ways to Fix There Was an Error Connecting to the Apple ID Server Mac Issue:
Nonetheless, whatever be the cause behind this glitch, there is no doubt to the fact that the there was an error connecting to the Apple ID server error message is one of the most bothersome Mac error. Thus, if you face this issue frequently, then you must take effective measures to recorrect this error from your Apple device. Here, in this section of the article, we are going to mention all the possible ways to resolve this matter. Therefore, follow the below-highlighted steps and resolve this issue in no time. Hence, take a deep look below:
Update Date & Time
Primarily, you need to update the date and time to eliminate there was an error connecting to the Apple ID server error from your Apple device. To perform this process, you need to follow these steps:
- At first, navigate to the Settings and then click on the General Settings.
- Here, you need to tap on the Date Amd Time option.
- Now, you have to “Turn on the toggle Set Automatically” and choose the right date and time zone.
Once you are done, reboot your device and check whether this issue gets removed from your Apple device.
Sign Out from iTunes and App Store
In order to sing out from the iTunes and App store, you can follow the steps below:
At first, initiate the Settings app and launch the iTunes & App Stores. Now, click on your Apple ID which is present on the top of the window. Once you are done, a new window will come up, where you need to select the Sign Out option. After signing out, sign back in and navigate to the iCloud to see if the issue displays from your device.
Change your Apple ID Password
If your Apple ID password is old, then it might trigger ceratin verification related issues including there was an error connecting to the Apple ID server error message. In that case, it is recommended you to change your Apple ID password. To do so, carry out the steps below:
First of all, you need to navigate to the Apple ID website and tap on the Manage your Apple ID option. After that, you require to sign in with your account. Now, type your Apple ID and password. Once it is done, tap on the Password and Security which is present of the left menu.
Thereafter, you will be asked some question in order to verify your identity. Thus, answer your security questions correctly. Now, select the Change Password option from the menu. Now, in the new windows, write your previous password amd enter a new one for your device. Next, you will be prompt to enter the new password again in order to confirm the process. After this process, you require to update it on all your iOS devices.
Reset Network settings
If the previous method fails, then you can reset the network settings. As resetting the network setting is another reliable method that can remove there was an error connecting to the Apple ID server error. If you are not aware of the steps, then you can follow the below section.
Note- This action will not remove any data or file from your device. But, it will remove the network settings and Wifi password from your device.
- At first, navigate to the Settings and then click on the General option.
- Now, scroll down to select the Reset section.
- Next, go to the Reset Network Settings. Here, you will be prompt to enter your password, simply do it.
- Now, double-click on the Reset Network Settings to confirm your action on the pop-up dialog box.
After completing this process, check if the error message gets removed from your Mac device. In case, if you still encounter the same error message in your iOS device, then you can proceed to the next solution.
Update the iOS
Are you running the updated version of iOS? If not, then it might be the main culprit for receiving such kind of error message in your Apple device. Updating the system will address internal glitches and bugs. Thus, you need to update your iOS. Before that, you can also check for the available updates. To do so, navigate to the Settings and then, click on the Software Update option. If you find an available update, then hit the OK button in order to confirm the process. Once the process is over, restarts your device.
Note- Before updating your iOS device, make sure that you have saved all the new changes on your device.
Check if the Apple’s Servers are Down
If al the previous methods fail to resolve the issue, then you might require to check if the Apple servers are down.
Step 1: First of all, you need to go to Apple’s official website and find the “Support” menu. Now, in the search field, write “System Status” and press the hyperlink under the first option. Now, you will see all Apple’s services, App Store, iTunes, iCloud.
Step 2: Now, check the Apple ID service you require to log in to, it should be green. But, if you see that the color is yellow, red, or oranges, then it indicates that the service is currently unavailable.
Reboot the Apple Device
Rebooting the device can also reload your device and it helps in resolving the error that you are encountering. To do so, follow the steps below:
- At first, press the Side button and the Volume button until you will see the Slider.
- After that, drag the slider to Switch off/ turn off yur iDevice.
- Now, press the Side button once again in order to restart your device.
- In order to avoid such kind of error, you have to remove the browsing history, cookies and cache from your Apple device, otherwise, it might cause several issues including verification error.
- Moreover, always keep your device drivers up-to-date.
- Once you get such kind of verification error, check the internet connectivity to ensure that it has connected properly.
We presume that the article will be beneficial for you to resolve the “there was an error connecting to the Apple ID server’ error in your Apple device. But, if you have any sort of query or question from your end regarding this tech issue, then you can share your doubts with us by commenting on the feedback section below. Moreover, you can also get in touch with an expert for instant help.