A Comprehensive Guide To Resolve “Skype Internal Error”

Skype is one of the most successful video calling applications across the globe. But, it doesn’t mean that the application is glitch-free. However, the Skype application might get affected due to some issues or glitches which causes an error. Among all the errors, “Skype Internal Error” is one of them. The internal errors mostly happen due to not completing the action that you have already attempted. In most of the cases, the internal errors happen due to some problem within Skype’s program. So, if you are dealing with the same internal error and looking for a permanent solution to fix it out, then this article will definitely guide you on how to resolve this error. In this article, we will explore all the probable causes and the top-notch solutions to fix this issue. Therefore, we recommend you to stay in this article to get your problem solved as soon as possible.

Most Probable Causes for “Skype Internal Error”

There are multiple probable causes for “Skype Internal Error”, which stops the application to run properly. In the first place, “Blocking the Caller” might cause this error. If you accidentally block any user whom you are striving to reach after you have initiated a call, then you will get an internal error message which says “Skype Call Internal Error”. This is because it cannot complete a started call to a blocked user.  Another reason for this error is due to “Call in Progress”. Suppose you are trying to make a call to any one of your contacts and you got an internal error message on your screen, that means someone else might be trying to contact that person at the same time. In this case, you will get an internal error message from Skype. But perhaps, there might be some other glitches which result in an Internal error. However, these internal bugs are temporary and you can easily overcome this issue. In the next section, we will explore all the top-notch solutions to get rid of this issue. 

Effective Hacks to Fix “Skype Internal Error”

Here are some of the effective methods to escape from “Skype Internal Error”. We recommend you to try all the methods one by one until the issue is solved:

Method 1: Reinstall your Skype Application

Sometimes an outdated version or a corrupted file affect the application to work properly. Therefore, you need to reinstall your Skype application to get rid of this issue. Following are some steps given below you can go with to perform this task:

  1. Turn on your computer and press the “Windows” button and type “Control panel” in the search box.
  2. Open the Control Panel and go down the page to select the “Programs and Features” icon.
  3. The window will generate a list of all the applications that are installed on your computer. See the menu and navigate to the “Skype” application.
  4. Hit a click on the selected application to “Change/Remove” Skype.
  5. Once done with uninstallation, restart your computer and make sure that the program has been removed completely.
  6. Now, open a web browser on your desktop and login to the official website of Skype.
  7. Once the website opens, your system will automatically detect the compatible version of Skype. Search the downloading option there on the page.
  8. Click on “Download” to install the file again.
  9. Once the download is complete, extract the file and run it manually and then click on “Install”.

Once you have installed a fresh version of the Skype application, log in to your account and ensure that the internal error persists or not, if the issue continues, try another method below.

Method 2: Delete the “Shared.xml” File in Skype

A “shared.xml” file contains multiple instances of the same shared strings which got corrupted at times. A damaged or corrupted “.XML” file can always stop the Skype application to run properly. Therefore, you must have to delete all the “Shared.xml” file to get rid of this issue. Following are some hacks given under to perform this task.

  1. Exit the Skype application manually from your desktop or conduct a “Force Stop” the application from task manager by pressing “Alt+Ctrl+Dlt” at the same time on your keyboard.
  2. Once you are done logging out, press “Windows+R” at the same time to open a run command box.
  3. Type ‘‘%app%\skype’’ in the run command box and then tap “Enter” to proceed.
  4. Now, navigate to all the “Shared.Xml” files from the list. Select all that files and press “Ctrl+Dlt” at the same time on your keyboard to delete the files permanently.

Once you are done with all these steps, restart your computer and ensure that the issue has been solved.

We have discussed all the possible methods to escape from “Skype Internal Error”. You can try all the solutions to resolve this issue. Hope this article was beneficial enough to guide you on how to deal with “Skype Internal Error” or “Skype Call Internal Error”. In case, the error still continues, better you consult with an expert who knows how to handle this type of error. Lastly, we recommend you to drop us a comment below to let us know about opinion.

Nathaniel Villa
Nathaniel Villa