Users get troubled after getting an error notification that “Internet Explorer has stopped working.” It is a quite annoying error that mostly occurs on Windows 7. But, Windows 8 and 10 users can also come across this error.
This situation can arise due to a lot of system glitches. However, users get stuck with this error notification when some programs can’t access particular library files known as DLLs.
It happens when DLL files become unable to communicate with the device. Thus, it results in communication failure.
And, programs stop to function when these DLL files are corrupted or damaged. Incompatible plugins or damaged cache files is another major cause behind this issue.
If you also face the same error, then you can follow the entire article to get rid of this issue on your own. Keep reading until the end.
Simple Measures to Resolve when Internet Explorer has Stopped Working
Here are all the possible methods of how to prevent this error and get back your favorite content.
So, you can go through the undermentioned methods by which you can easily deal with the issue you are facing right now.
Also, learn the method and then apply them in the same order as instructed to get the best result possible.
Method 1: Reset the Personal Settings on the Device
This is one of the most simple methods to restore Internet Explorer. Make note that resetting the personal settings will disable added toolbars, reset homepage, remove all browsing history, and eliminate all the saved passwords.
Thus, note down the saved password or save them to an external device. Furthermore, Windows may ask you to log back into the websites.
Step 1: At first, open Internet Explorer on your Windows-based device and then tap on the Tools button from the navigation pane.
Step 2: After that, select the Internet options from the resultant list. Go to the Advanced tab to proceed further.
Step 3: Here, in the Advanced tab, locate the “Delete Personal Settings” box. Now, place a tick in the checkbox and hit the Reset button that is situated at the bottom of the window.
Step 4: Once you are done with all the above steps, reboot your device and launch the Internet Explorer. Then, verify whether you settle the issue or not.
Method 2: Update the Windows and Internet Explorer
Most of the time, such kind of issue goes away with the updated version of Internet Explorer and Windows. Therefore, you have to ensure that you have to use the last version of Window and Internet Explorer.
If not, then have a look below to install the updated versions.
Steps to Update Windows OS
At first, navigate to the Start menu and then type “Windows Update” into the box. Hit the Enter button or click on the OK button. After that, choose the option Check for Updates from the menu.
Here, if the Windows Updates prompts that your device is completely up to the date, then just reboot your device.
Otherwise, you have to hit “Install Updates” and hit the OK button in order to confirm the process. Once the process is over, reboot your device.
Steps to Update Internet Explorer
Firstly, tap on the Start icon and then invoke the Run dialog box. Once the Run dialog box opens, write “Internet Explorer” into it. Hit the Enter button or tap on the OK button.
Now, select the Internet Explorer from the resultant list and tap on the gear icon which is located in the upper-right corner.
Next, choose the option “About Internet Explorer” and tap on the button. Thereafter, mark the checkbox next to Install new version automatically.
After performing the action, close the window and reboot your device. After restarting your device, check if the problem gets removed or not.
Method 3: Turn Off the Add-ons
At first, launch the Internet Explorer and then go to the Tools tab that is situated at the upper-right corner of the window.
After that, choose the “Manage Add-Ons” from the list. Then, choose “All Add-Ons” in order to see the add-ons that are currently installed on your Windows-based device.
Now, choose the add-ons one by one and right-click on them and turn off/disable them individually. Close all the existing Windows of Internet Explorer in order to reset it.
Now, launch the Internet Explorer again and see if the issue resolves or not. In case, you are still dealing with the same Internet Explorer related error, move on to the next method.
Method 4: Reset the Security Zones of Internet Explorer
Internet Explorer attends a strict set of security rules in order to access the Internet. But, in any circumstances, the rules break down, then various glitches arise with the software.
As a result, the browser stops working properly. Therefore, you can try to fix this glitch by resetting the security zone.
Step 1: To begin this process, you have to open Internet Explorer and go to the Tools menu. After that, expand this section in order to open it.
Step 2: In the Tools menu, select the “Internet Options” and tap on the “Security” tab which is situated on the pop-up window.
Step 3: Now, locate the option “Reset All Zones To Default Level” link. You might find it at the bottom of the window.
Step 4: Thereafter, quit Internet Explorer and reboot the Windows in order to let the new changes take effect.
Step 5: Lastly, launch Internet Explorer and search for something to see whether the Internet Explorer is functioning properly or not.
Method 5: Disable the Software Acceleration
Internet Explorer may use GPU rendering to enhance the browsing experience. Some of the device function well when the GPU rendering is Turned On while others won’t work properly.
In such situations, you require to disable the Software Acceleration in order to check whether it was triggering the issue or not.
Step 1: Go to the Start Menu and then look for Internet Explorer. Now, click on it to open. Now, launch Internet Explorer and move your ways to the Tools menu.
Step 2: Then, click on the Internet Options that is located under the Tools menu. This will access the next window. Now, navigate to the Advanced tab and select Acceleration Graphics.
Step 3: Now, find the “Use Software Rendering” button and ensure that the checkbox is deselected instead of “GPU Rendering”.
Step 4: Thereafter, reboot your device and open Internet Explorer to verify the status of the issue.
Method 6: Reinstall Internet Explorer
If none of the above methods work for you, then you have to try out this one. This will close the Internet Explorer and remove the add-ons as well as the password. However, it won’t affect your bookmarks at all.
In order to reinstall it, you have to locate the Windows key from your keyboard. After that, press R. This will launch Run dialogue box.
Now, in the Run window, type “appwiz.cpl” and hit the Enter button or click on the OK button.
After that locate and select the “Turn Windows Features On or Off” button and unmark the option next to Internet Explorer.
Now, hit the Yes button from the pop-up menu and then tap on the OK button. Give some time to your device to turn off the Internet Explorer.
Thereafter, reboot your device and open the Run application once again. Then, write “appwiz.cpl” in the search dialog box and press the Enter button to access Windows features.
Next, locate “Turn Windows Features On or Off” and select the “Internet Explorer” box. Hit the OK button and wait until the program turns on.
Once you perform all the above steps open Internet Explorer and review whether it is functioning or not.
We presume the article is able to tell you which methods you should consider resorting to if you have to overcome this tech issue.
Apply them and make a difference in the situation you are in. On the other hand, you can also look for expert assistance.