MS Outlook is a handy tool. With the help of this tool, the users get many facilities, e.g., emailing, calendars, task management, contact management, etc. And one can utilize all of these functions without any complications and in a very simple manner. The app is more desirable than the other available email clients in the market because of its SharePoint and Exchange server. With all these quality features, the Outlook has some flaws in it too.
A user may find himself in a problem with the Outlook Error Code 0x800cccdd because of mishandling and/or the lack of knowledge. While using the IMAP server account, one may face such an error. If you are facing an error like this then, it is certain that you are now unable to receive or send any mail. And with that, the error message will continue to flash whenever you try to operate the application after that. Even, if you try to add a new account, the MS Outlook starts to hang. To get rid out of this situation go through this article carefully.
The General Protocols Of Microsoft Outlook
POP, IMAP & SMTP are the three protocols that play the most important part in Outlook. As we told before that the error is related to the IMAP settings, here we will talk about this. The settings associated with IMAP lead to Outlook error 0x800cccdd. The account configured with the POP settings schedules an automatic send/ receive. It’s a good option for POP settings only, not for IMAP settings. Configuring the account with IMAP settings brings an Outlook error 0x800cccdd.
Reasons Behind The Error
One of the main reasons behind such an Outlook error code 0x800cccdd is that the Outlook application is not working correctly with the IMAP connection. There is no need for a parameter to check the operation of send and receive emails when MS Outlook account is connected to the IMAP. And, this can be proved as the cause of this issue.
Know The Reason Behind the Error Is IMAP Protocol
The IMAP Protocol causes such an issue as IMAP is a kind of protocol of highly advanced genre to handle the emails over the network. At the same time, it does not need a single bit of help of settings to do any kind of thing like synchronization of the emails from the email client and all. Whenever a user starts to initiate the Outlook from the server the IMAP protocol sync the whole database and the all other updates with the Online mode.
Generally while using MS Outlook you can set a definite time schedule to manage the received and sent emails in the app. And, the very thing leads to the error 0x800cccdd in the end. As we informed, before the interval of scheduling time for sending and receiving emails may be a perfect option for the POP protocol. But it will mess up everything if you try to apply the same laws for the IMAP connection to synchronize the emails.
The Error Messages That Might Appear To Your PC’s Screen
As Outlook has many versions, the error messages can’t be the same always. They may differ a little. The common ones are stated below:
- Connection idle for too long.
- Your IMAP server closed the connection.
The Process Of Fixing This Error
As the error is not severe kind of issue you can fix it in no time with the help of the following steps:
- Go to the MS Outlook application and select ‘Tool’ option from the main menu.
- From the various options of the drop-down list go to the first option, i.e., Send/Receive. From the appeared sub-window select the Send/Receive Settings option.
- There, hit ‘Define Send/Receive Groups’ option. After that, there will appear a dialog box.
- In the appeared dialog box do uncheck the ‘Schedule an automatic send/receive every_minutes’ and save all the changes.
The above process is helpful for both the MS Outlook 2003 and MS Outlook 2007.
The Process For MS Outlook 2010
As the interface of the advanced application of the MS Outlook 2010 is different from the previous versions the process is also different.
To fix this issue for MS Outlook 2010 follow the next steps:
From the Menu bar choose the File option. From there reach the Options and a window will open after that. Press the Advanced option and go to Send and Receive option and there click Send and Receive. After that, under the ‘All Account’ settings select your desired option in the Send/Receive group. Now, you have to uncheck the ‘Schedule and Automatic Send/Receive every_minutes’ option.
The above-fixed issue is related to the MS Outlook operation itself. So, it is one of the under control complications. We hope the above steps helped you to control the situation easily.