Sometimes, working on Windows 10 device can be quite troublesome for the users when the wireless mouse gets stuck or freezes frequently without indicating the proper reason.
There can be a lot of factors that might cause wireless mouse not working on Windows 10 device.
But, corrupted files of Windows 10 Operating System or outdated/incompatible device drivers are the principal cause behind this issue. Besides, battery errors, power issues, and faulty USB port might be some other events that can also cause this issue.
If you currently face the same error on your Windows 10 device, then read this entire post and understand the corrective measures to resolve the errors linked to the wireless mouse.
An Overview of Wireless Mouse Not Working on Windows 10
Once you get stuck with wireless mouse-related issues on your Windows-based device, you might experience the following issues:
- All of a sudden the Pointer gets stuck or freezes
- The mouse pointer moves continuously
- Suddenly the mouse settings changes
- The mouse drivers not detected by Windows
- Besides, the mouse click doesn’t respond
In such situations, you must ensure that you have changed the batteries of Wireless Mouse with a new set of batteries.
Also, review whether your Wireless Mouse is properly working on another device or not. If it does not work, then it means the mouse is faulty. Therefore, you require to replace it.
But, if your Wireless Mouse is perfectly working on another device, then there might be some other issues. So, have a look below and avail the most relevant fixes for this error.
Troubleshooting Methods to Secure Wireless Mouse Not Working
Get the various ways to secure the Wireless mouse related issue. But, here, we have mentioned some of the outstanding hacks. So, follow the below section and overcome this matter as soon as possible.
Method 1: Reinstall the Mouse
At first, locate the Windows key and press it along with the X key. Then, initiate the Device Manager. Now, scroll down and choose the Mice and other pointing devices options.
After that, click on the “Update Driver” button from the resultant menu and locate the option “Browse Process or For Driver Software”. Tap on it.
Now, unmark the Compatible Hardware from the menu and hit the Next key as well as the Continue button. Hit the “Yes” button from the pop-up menu list.
Lastly, restart the Windows 10 machine and then look for the reinstalled driver software.
After executing the above steps, go through a similar procedure and tap on the option “Display Compatible Hardware” option from the menu. Next, select the driver and then hit the Continue button.
Update the drivers and examine until the installation process is finished.
Method 2: Upgrade the Device Drivers
After reinstalling the mouse, if the mouse still declines to work, then you might require to upgrade the device drivers.
- To start the process, tap on the search box on the taskbar and write “Device Manager” in the search field and hit the Enter button or click on the OK button.
- After that, select the top search result to open the experience. Now, in the Device Manager window, choose a category to locate the names of the devices.
- Next, tap on the device you want to update.
- Thereafter, choose the “Update Driver” button from the pop-up window and then select the option “Search Automatically For Updated Driver Software.”
- If the updated are available, then hit the “Install Update” button and confirm it by tapping on the OK button twice. Wait until the process is over.
- After installing the latest version of device drivers, you must reboot your Windows 10 device to let the new changes take effect.
Once your device restarts, check whether the Wireless Mouse not working error gets removed or not.
Method 3: Disable the Filter Switch
Initiate the Control Panel window by clicking on “CMD” in the Windows search field. Then, choose the “Ease Access” button which is located under the Control Panel window. Now, tap on the same choice again.
Scroll down until you locate the Keyboard Easy button and click on that. After that, locate and unmark the Filter Keys and hit the OK button from the resultant menu and Continue the process.
After that, click on the Restart button. Once your device restarts, verify the working of the mouse.
Method 4: Complete the Streamlined Boot
Clear up the cache of the system and also review if any of the third-party security program or any other software is preventing the wireless mouse to work.
In such situations, attempt to scan your entire Windows 10 device and identify the error. Once you recognize the problematic software, immediately remove it from your device.
Method 5: Try to Re-launch the Wireless Mouse
At first, hold the Windows logo key and press the R key from the keyboard. Then, enter “devmgmt.msc” and click on the OK button or hit the Enter button.
This action will initiate the Device Manager window. Here, you need to select the Mouse option and choose the Wireless option by tapping on it.
Install the updated device drivers and deselect the Show Compatible Hardware option from the menu list. Now, hit the Next button and continue with this method.
After that, reboot your Windows-based device and select the Show Consistent Hardware button. Follow the online instructions. Lastly, hit the “Yes” button as well as the “OK” button in order to confirm the process. Lastly, reboot the machine and check if the issue gets eliminated or not.
If you still find the same error, then don’t worry. There are some other workarounds.
Method 6: Examine the Hardware, Applications, and Wireless Combinations
Attach the mouse recipient to another port and attempt various other USB ports in your Windows 10 device.
To review for the solution, verify the working cell of the invention as well as the mouse. If you find and issue with the battery, then replace it with a new one and check if the issue still appears.
Connect the Wireless mouse on a different Windows 10 device and check for the error. Also, organize the wireless connection and verify the plugs on different machines.
Method 7: Impair the Fast Startup
The Quick Startup feature is one of the major factors that might trigger this Wireless mouse not working issue.
To resolve this matter, you need to locate the Windows key on your keyboard. Once you find it, press it along with the X key altogether.
After that, locate and choose the Power option from the resultant list and again tap on the same.
Next, navigate to the Settings section and select the Changed Settings. Now, deselect the Changed Settings option and save the new changes by hitting the Apply button as well as the OK button.
Exit the page and close all the windows. Reboot your Windows 10 device after the process completes.
To Sum it up
These are the most reliable operations to perform whenever you find that the USB mouse is malfunctioning or not working properly.
But, in case, you find any difficulties while performing the steps, you can share your problem with us.
If you are a non-tech savvy person and do not have enough confidence to perform the above steps, then it is better to seek expert assistance. Professionals will take care of the situation if required.