The Windows Operating System users sometimes may face various kinds of technical glitches. Windows 10 won’t shut down is one of those common issues. This problem would turn into a serious matter if you fail to apply the necessary steps.
The problem can occur due to various reasons. Technical glitches in the system (associated with software primarily) is one of the major reasons behind this error. Sometimes, the problem might occur due to abrupt confliction within the device driver.
If you are experiencing this trouble, then you should go through our article. Here you will get to learn the requisite solution to eliminate the problem.
Easy Solutions if Windows 10 Won’t Shut Down Issue
Here, we are going to discuss some of the essential recoveries that can help you to resolve Windows 10 won’t shut down just restarts issue. Go through the steps that are described below.
Fix 1: Update the Driver
The problem can be fixed by updating the device driver. The following steps will assist you to update the device driver.
- At first, open the Start menu and click on the Settings option.
- Click the ‘Update and Security’ option and select the Windows Update button.
- After that, select the ‘Check for updates’ button and wait for a few minutes to check if an update is available or not.
- If an update is available, then it will be installed in the system automatically.
You can also try the following method to update the device driver, using the Device Manager.
- At first, open the Start menu and write down “Device Manager” in the search box and hit the Enter button.
- Click on the Device Manager option from the appearing list of results.
- After that, double click on the category of the driver that you need to update and right-click on the name of the device.
- Choose the Update Driver option and click on the “Search automatically for updated driver software” option.
Whenever an update is available it will get installed in your system, automatically. Thus, the error will get resolved.
However, if it does not and the device keeps restarting, then move to the next procedure.
Fix 2: Turn off the Fast Startup
Fast startup is a feature that helps to restart the computer faster. But sometimes, it might conflict with the shutdown process. So, you should turn off the Fast Startup to resolve the problem.
Go through the steps that are described in the following part of the article.
- Open the Run dialog box while using the Win key + R button from the keyboard and hit the Enter button.
- Then, type “powercfg.cpl” command in the appearing dialog box and hit the Enter button. Otherwise, you can click on the OK button.
- Select the “Choose what the power buttons do” option and select the “Change settings that are currently unavailable” option.
- Verify the box which you can find near to the “Turn on fast startup (Recommended)” option is unchecked or not.
- Lastly, click on the Save Changes option and close the window. After that, verify the device to see if the problem is resolved or not.
Fix 3: Change the Boot Order in BIOS
You should change the boot order in BIOS by following the steps that are described below. This will help you to resolve the error.
- Go to the Start menu and click on the Settings button.
- Click on the “Update and Security” option, then select the Recovery option and click on the Restart Now option.
- Then, click on the Troubleshoot option and select the Advanced option. Thereafter, click on the UEFI Firmware Settings button.
- Restart the computer and go to the Boot tab and choose the Default or HDD option.
- Press the F10 button to save the changes and exit from the BIOS window.
Fix 4: Run the Windows Update Troubleshooter
You can fix the trouble by running the Windows Update Troubleshooter. The steps are followed by.
- At first, launch the Run dialog box while pressing the Win key + R button from the keyboard. And hit the Enter button.
- Write down “control.exe /name Microsoft. Troubleshooting” into the dialog box that appears on the screen. And click on the OK button otherwise hit the Enter key.
- Click on the Windows Update button, and then click on the Windows Troubleshooter option.
- Then, you should follow the onscreen guide to proceed further.
- Lastly, turn off the computer and verify if the trouble still appears in the system or not.
Fix 5 Turn off the Hybrid Shutdown Manually
Sometimes, the problem may appear if the Hybrid Shutdown is turned on. You should disable the feature to get rid of the situation.
- At first click on the Start button and write down “Control Panel” in the search box and hit the Enter button.
- Click on the Control Panel option from the appearing list of results and select the Power options.
- Choose “what the Power button does” option and click on the “Change settings that are currently unavailable” option. You can find it under the Define Power option and enable password protection.
- Then, uncheck the “Turn on fast startup (Recommend)” option from the shutdown settings section.
- Click on the Save Changes option to save the changes that you have modified.
- Lastly, close it and restart the computer to see if the problem is resolved or not.
If the problem still remains, then you should move on to the next step.
Fix 6: Reset the Power Plan to Default
You should try to reset the Power Plan to default. This is another useful procedure that can help you to resolve Windows 10 won’t shut down problem.
- At first, open the Start menu and click on the Search box. Then, write down “Control Panel” and hit the Enter button from the keyboard.
- Click on the Control Panel option from the appearing list of results and go to the Power Options.
- Then, look for the Current Power Plan option and select the Next Plan Settings option.
- Click on the Change Advanced Power Settings button. And click on the RestorePplanDdefaults button.
Lastly, select the Apply and OK button to save the changes that you have made. Then, you can verify whether the problem is resolved.
Fix 7: Change Intel Management Engine Interface Settings
The problem can be fixed by changing the Intel Management Engine Interface settings. Go through the steps that are described below.
- At first, open the Power menu while pressing the Win key + X button from the keyboard. Then, click on the Device Manager option.
- Look for the “Intel(R) Management Engine Interface” and open the properties by double-clicking on that option.
- Move the cursor to the Power Management tab and uncheck the “Allow the computer to turn off this device to save power” option. And, click on the OK button to save the modification that you have made.
If the previously discussed steps are unable to help you to change the Intel Management Engine Interface settings, then you should try the following methods.
- At first, open the Device Manager and look for the Intel Management Engine Interface and right-click on that option.
- Click on the Uninstall device option from the appearing pop-up.
- Now, you can restart the computer.
Fix 8: Update the Windows Version
You can fix the problem by updating the Windows version. The steps are far more easy to follow:
- Open the Settings application while pressing the Win key + I button from the keyboard.
- Click on the Settings application and choose the “Update and Security” option.
- Then, click on the “Check for updates” button and wait for a few minutes to complete the updating procedure.
Fix 9: Turn Off the Intel Rapid Technology Service
Here is another sure-fire method that can help you to resolve the problem. Disable the Intel Rapid Technology Service to get rid of the issue.
- Press the Win key + R button from the keyboard to open the Run dialog box.
- Write down “service.msc” in the appearing dialog box and hit the Enter button (otherwise, you can click on OK).
- The Service window will appear on the computer screen, find out the Intel Rapid Technology service and double click on it.
- Lastly, you should set the Startup type to Disable and click on the Stop button.
- Click on the Apply or OK button to save all the changes that you have modified.
If none of the methods from the above helps you to resolve the problem, then the following steps will help you to resolve Windows 10 won’t shut down issue.
- You should use the Windows built-in audio card.
- Clean dust from the computer.
- Try to remove the laptop battery.
Thus, we have provided the users tried and tested recoveries that can help you to resolve the Windows 10 won’t shut down issue.
If you have any more queries or opinion concerning this topic, then you can give us your feedback in the comment section. Further, if lack adequate technical knowledge, then we would suggest you contact the experts.