The TDR helps to stop the BSOD error by resetting the GPU. But sometimes, if the TDR failure issue occurs, it annoys the users and makes them puzzled as well.
When two files including atikmpag.sys and nvlddmkm.sys are present in Windows 10, then this can lead to this particular issue.
In case, if you are using the NVIDIA Graphic card, then it is fairly possible that you might face video TDR failure error. Likewise, if you have an AMD graphic card, then this problem is caused by the atikmpag.sys file.
Apart from that, if you have updated your Windows version manually, then also there is a chance of encountering the same problem as well. Hence, it is very important to fix the issue as soon as possible.
Follow this tutorial thoroughly and execute the steps mentioned here exactly in the same manner as stated below. You have to work your way down until you find the one that will fix the issue completely.
Prominent Methods to Eliminate Video TDR Failure Windows 10 Issue:
Seldom this video TDR failure error can occur if the radiator fan over the graphics card processor is accumulated with dust particles.
Keeping that in mind here we have discussed some efficacious methods that can be really helpful for you to overcome this error.
Solution 1: Reinstall the Driver Software of the Graphics Card
When the software of the graphics card gets outdated, then you need to reinstall it to get rid of the problem. To do so, at first, click on the Windows and the R keys altogether on your keyboard. This will start a Run dialog box.
After that, on this dialog box, type the “devmgmt.msc” command just beside the label Open. Now, choose the ‘OK’ button to start the Device Manager tab.
On this new page, you will get all the devices and their respective drivers on a list. From that list, double-click on the Display adapters, and open the display driver options within the sub-list.
Next, you have to select the display driver by right-clicking on it. From the popup menu, just click on the Uninstall option.
If you are prompted, then select the Yes button for launching the uninstallation process.
After completion of the uninstallation process, restart the machine for the first time.
Keep waiting until the computer turns on automatically, then visit the official website of the graphics card and install the latest driver software.
When the installation process gets completed, then install the driver by following the information that comes on the screen and check if the same issue is still showing up or not.
Solution 2: Rename atikmpag.sys or atikmdag.sys File
The first and foremost thing you need to do is to go to the C:\Windows\System32\drivers. After that, search for the ”atikmdag.sys” file and modify it to “atikmdag.sys.old.”
Now, navigate to the “ATI directory (C:\ATI)” and locate the file “atikmdag.sy_” by clicking on it. In case, you’re not able to find this file, then search for it in C: drive to get this file.
Next, you need to copy the file to your computer and tap on the Windows and the X button simultaneously on your keyboard.
After that, choose the Command Prompt (Admin) and put the following commands that are given below.
chdir C:\Users\[Your Username]\desktop
expand.exe atikmdag.sy_ atikmdag.sys
But in case, if the above commands are not workable for you, then try out this one.
expand -r atikmdag.sy_ atikmdag.sys
expand atikmdag.sy_ to atikmdag.sys using cmd
After that, you need to copy the atikmdag.sys file to the “C:\Windows\System32\Drivers” directory.
At the final step, reboot your computer to save the changes that you have made recently.
Solution 3: Turn off Intel HD Graphics Driver
First of all, tap on the Windows Key and the R at the same time. After that, type “devmgmt.msc” command on the Run dialog box and press the Enter button to launch the Device Manager.
Now, you need to extend the Display adapters and choose the Intel HD Graphics by right-clicking on it. Then, select the Disable option from the list.
For once more time, right-click on the Intel HD Graphics and choose the Disable option as well.
Finally, restart your device and tap on the Save option as well.
We hope that by executing the above methods, you can successfully get rid of the “video TDR failure” issue completely. But, if you are still encountering the same, even after following every method, then do not panic.
Just seek for professional’s assistance and fix the issue at the earliest possible. Moreover, you can also leave your valuable comment on the feedback box if you find that the article is beneficial for you.