The users mainly confront Adobe Reader error 129 while using outdated Adobe software. Mainly this software handles the PDF and is used to design and create PDF files.
The error code basically appears when you try to open a PDF file but you are unable to open it. You can get this glitch due to the corrupted system files.
Apart from that, a network issue or compatibility issue can also generate this annoying situation. Due to this problem, you cannot access the Adobe Reader application.
Therefore, it is necessary to find out an effective solution to eradicate the error code. Though it is a common error to the users, you should know the proper procedures to resolve this issue on your own.
Best Procedures To Troubleshoot the Adobe Reader Error 129:
According to the users, sometimes, virus affected files can cause Adobe Reader error 129. Sometimes, just by restarting the application, you can resolve this issue.
For you, we have prepared some effective and reliable solutions to get rid of this situation. Hence, check out the solution section properly.
Fix 1: Check the Internet Connection
The first thing that you should check is the connection of the network. As per our research, the problem might arise when you have used an improper or unstable internet connection.
Therefore, make sure that you have a strong internet connection on your device. If possible, unplug the cable and reconnect to the internet. Otherwise, try to change the router or modem.
Sometimes, just by doing this, the problem gets fixed. Otherwise, you should check other methods as well.
Fix 2: Update the Operating System
If you are not using an updated version of the operating system, then you can encounter Adobe error code 129.
Hence, you need to check whether an updated version of the OS is present or not. Updating the Windows Operating System can resolve this issue in no time.
Therefore, you need to follow the below-mentioned steps in order to update the operating system.
First of all, press the Start menu and visit the Control Panel option. After that, move to the System and Security section.
Now, from the System and Security section, select the Windows Update option. It will automatically start to download the latest version of the OS and install it on your device.
After completing this method, restart the system with the fresh version. Now, try to open a PDF file on the Adobe Reader software to verify whether the problem fixed or not.
Fix 3: Uninstall and Reinstall the Adobe Software
If the above methods are not able to fix the issue, then you need to remove the software and install it with its latest version.
To uninstall the software, perform some simple steps cited below. Here, in the upcoming section, you will find the steps with a detailed explanation. Simply read them and apply them.
At first, click on the Start menu and then move to the Control Panel section. You will find a list option in that section.
Locate the Programs and Features section and tap on it.
In that section, you will find all the installed application on your device. Find out the Adobe Reader from the list and right-click on it.
A drop-down menu will appear on the system screen. Select the Uninstall option from the list.
After that, follow the on-screen instructions to complete the process. When you have successfully deleted all the files related to the Adobe Reader, restart the system.
Now, open a web browser and search for the updated version of the Adobe Reader. After that, check the latest version of the Adobe and download it.
After the downloading process gets completed, click on the Install option which is prompted on the screen.
Once the installation process completes, now you have successfully fixed Adobe Reader error 129.
Fix 4: Restart the Computer in Safe Mode
You can follow this method to restart the computer in Safe mode and resolve the problem at the earliest. To do so, you need to follow the steps:
At first, press the Windows logo and I key at the same time to open the Setting option on your device. If it does not work, then select the Start button, after that select Settings option from there.
After that, select the Update & Security option, and then select the Recovery option. There you will find an option called Advanced startup. From there, select the Restart option to reboot the computer.
When the PC starts with the Safe Mode, hover the mouse to the Options screen. After that, then select Troubleshoot and choose Advanced Option. Then, click on Startup Settings and select Restart.
Fix 4: Create a New User Account
According to the users, creating a new account in the Adobe Reader will help them to resolve the issue.
Hence, you need to try this method for once to get rid of this situation.
At first, click on the Start menu and then click on the Settings section. Now, move to the Accounts section.
After that, select the ‘Family & other users’ from the Accounts section, and then click on the ‘Add someone else to this PC’.
Next, select the ‘I don’t have this person’s sign-in information’. You will find the ‘Add a user without a Microsoft account’ option on the next page, click on it.
Now, enter your personal details in that section in order to create a new account. After completing this process, check whether the Adobe reader is working properly or not.
Fix 5: Turn Off the Antivirus Software
Sometimes, you might encounter the error code 129 due to the third-party antivirus software. So, you need to turn off the antivirus software from your device and fix the issue.
Apply these steps mentioned below.
At first, launch the antivirus software and then move to the Settings option. From the Settings section, go to the Protection tab and then click on the Disable option to turn it off temporarily.
After turning off the antivirus software, try to open the Adobe Reader and now, it is working fine.
Hope the above methods have helped you out in resolving Adobe Reader error 129. Simply read this article carefully and try out the solutions provided in the above section.
Lastly, if the problem still persists, then you can avail professional help. Furthermore, do not forget to post your valuable feedback in the comment section below.