When you see the notification “QuickBooks was unable to open the company file” you should consider it to be a particular error that needs to be cured as soon as possible. There might be a number of reasons behind the error that pops up. However, if you need a speedy response, you need to find the proper causes acting behind QuickBooks error 83.In most cases, it happens because of the configuration issues the error code might trigger in multiple workstations.
What generates Quickbook error 83?
Before proceeding further to the solutions, take a look at the main cause for this error.
- If more than one user is trying to access the files then this error message pop-up.
- Some of the files related to QuickBooks are missing.
- If you want to use that files or folders you need to delete, create and read. Type the permission to the particular company folder.
- Corrupted share folder or the company folder.
Symptoms of this error
- Error 83 appears and the active program window crashes.
- Your computer freezes for a few seconds.
- The mouse and keyboard input slowly.
Solution 1: Repair the registry entries
If you want to repair the Windows registry manually, at first you have to create the backup to fix error 83.
To do it manually, go through the following steps.
Click on the Start menu.
Go to the search box and type command prompt. But do not hit the enter button immediately. Before press, the Enter button from the keyboard, hold CTRL and shift button simultaneously from the keyboard and then press Enter key.
After pressing the enter button, a popup message will appear on the screen containing the permission dialogue box.
After that press Yes.
When you press the yes option a black box will open with a blinking cursor.
In that section type Regedit and then press the Enter button.
In the registry editor option choose the error 83 related key which you want to back up.
After that, from the file menu select Export.
Select the folder option under the Save In list. Locate the backup file where you want to save it. You have to give a file name which you backed up in the file name box.
From the export range box make sure that you select Selected branches.
The file will be saved with a name .reg file extension.
Now you have a backup copy of the records associated with the QuickBooks registry.
Solution 2: Clean the system junk file
If you surf the internet on your system, there is a possibility that your computer gathers some junk files from the web browser on your computer. It is necessary to remove the junk files on a regular basis. Otherwise, it can cause error 6000 83. Only removing the junk files are not the solution to your problem. But if you do not delete the junk file on proper time, it may damage your system or slow down your system drastically.
To clean junk files follow the process mentioned below:
- Click on the Start menu.
- Open the search box and type cmd to launch the command prompt. Do not press the Enter button immediately.
- Press Ctrl + Shift simultaneously and then press Enter.
- A permission dialog box will prompt on your system screen.
- After that, hit the Yes option.
- You will see a black box on your screen.
- In that box type cleanmgr and then press Enter.
- Then you will see that the Disk Cleanup will begin to calculate how much space occupy with the junk files. In Most of the cases, temporary files occupy the maximum spaces.
- Then check the box which you want to clean and press OK.
Solution 3: Update the PC device driver
QuickBooks Error 6000 83 can occur if you do not update the device driver. The device driver may work one day and it is possible that the next day it may stop to function It happens due to various reasons. The best solution is to update the device driver.
It is very difficult to find the Error 83 related hardware device. You can directly search the manufacturer site to find the hardware. It takes time if you want to search for the driver, download and install the same. Do not install the wrong driver. It can make the situation complicated.
Solution 4: Restore to undo recent system changes
Windows System Restore allows you to go back in time with your PC to help fix your error 83.
This has the potential to help prevent hours of headache with mistakes.
To use system restore in your system follow in below steps.
Click on the start button.
Then type System Restore in the search box and after that hit the Enter button from the keyboard.
After that follow the steps in the Wizards to choose a restore point.
After that Restart the computer.
Solution 5: Run Windows System File Checker
The System File Checker is a practical tool that is included with Windows which you can use to review and restore damaged Windows system files.
Click on the Start menu.
Then open the search box and in the command box type command. Do not press Enter button immediately.
Hit the Enter button from your keyboard while holding CTRL and SHIFT keys.
A Permission Dialog Box will prompt on your screen. After that click Yes button.
When you click Yes button, a black box will open with a blinking cursor.
In that text box type sfc/scannow and press the Enter button.
After pressing the Enter button System File Checker will begin to scan the error 6000 83 and also the other system files as well.
Lastly, follow the on-screen commands which appears on the screen.
Solution 6: Reinstall the QuickBooks program
If the error 83 is related to a specific program then its better to uninstall the QuickBooks program and reinstall the program again. To do so follow below mentioned steps.
Click the Start button and then open Programs and Features option.
Then from the right side of the menu select Control Panel. You will see a list of menu.
From that list select Programs option.
Under the Name column, locate the QuickBooks Error 83-associated program.
After that click the Uninstall option to uninstall the QuickBooks program from your system.
After successful uninstallation of the program, restart the system. Then reinstall the program on your system.
To reinstall the program do the following steps.
Open any web browser and enter any search engine in the address bar.
Then type QuickBooks download in the search box. Download the program and it will install on your system automatically.
After the installation process is complete, restart the system and check if the error prevails.
Solution 7: Install all the Windows updates
Microsoft frequently launch the Windows updates to improve the system files which may be associated with this error. You have to update the Windows accordingly. Windows update can resolve your problem which you face while using it.
To do so,
- Go to the Start button.
- Then take the mouse cursor to the Computer option.
- Right-click on it.
- You will see a list of options after clicking on that.
- Choose Properties from that option.
- Then search for the Windows Update. You will find the option in the bottom left corner of your screen.
- Check whether any update available or not. If available, then update accordingly. Install the update. Then restart your computer to apply the update on your computer.
After following these methods, you can surely fix the error message. Hope, this content was helpful for you to resolve the QuickBooks 6000 83 error message. If you have any query, feel free to share your feedback.