Mac Not Recognizing iPhone – Get Complete Solutions

From the very beginning, Apple is providing seamless performance when it comes to both the software as well as hardware on its device. iPhones are also no different from these. However, recently some problems are reported while connecting iPhone with a Mac. So, in this article, we will discuss what you can do when Mac doesn’t recognize iPhone.

Methods To Solve The Mac Not Recognizing iPhone problem

If you have a Mac and for some reason, it doesn’t recognize your iPhone, then it can become a serious issue. In this case, it will be hard to transfer photos or documents and impossible to arrange applications on your iPhone. You might think that your iPhone is damaged but to be honest, this can cause by various factors related to Software as well as Hardware. That’s why we will discuss the reasons for the problem Mac not recognizing iPhone and at the same time solve it.

Look For Software Updates

The problem can be caused by outdated software. Outdated software has a high tendency to become corrupted and thus resulting in some issues. That’s why always update all the installed software before trying something else.


To update the software to the latest version, you have to follow the below steps –


  • Usually, Apple sends an update notification when a new version arrives. But if you didn’t get it automatically, then Click the Apple button on the top-left corner of your device’s screen and choose the “Software Update” option.
  • Once the Software is updated, if you want to turn on the update notification, then go to the Settings. After that, open the device’s System Preference Settings.
  • There you will find a Software Update option. Find update notification option and turn it on to get the future updates and avoid such problems.

Once the process is completed, try to connect the iPhone with Mac again to see if the problem is solved or not.

Reset And Then Restart Your Devices

If you are done checking and installing the update and still the problem is there, then its time to use some other methods. At first, restart your Mac. Then, reset your iPhone. If you do it, your iPhone’s programs will also restart, resolve minor errors of the application.


  • To Restart your iPhone, hold the “Sleep/Wake” button for a few seconds. After a few seconds, you will see a red slider button on the top of your iPhone’s screen. Slide it to shut down the iPhone.
  • Once its done, wait for a few minutes because quick switch on can damage the device. After waiting for some time, press down the power button until your device starts again.
  • In case your iPhone does not respond, then you have to reset it by holding down the home button and Sleep/Wake button at the same time. Wait till the Apple logo appears on the screen.

If the iTunes does not recognize the connection after applying the above method then you have to update your OS.

Check The System Requirement

Different devices of Apple come with different system requirements. For example, iPhone 5 requires Mac OS X v10.6.8 or newer versions, with iTunes 10.7. So, before trying anything else, check your iPhone’s Operating System to connect with Mac. Also, check your Mac’s current Operating System by clicking the “Apple” icon from the top-left corner of your device’s home screen. Then, select “About This Mac”. If the current OS is below iPhone’s minimum system requirement, then update the OS to the latest version and check if the problem is still there or not.

Check The USB Connection

Most iOS devices, including iPhones, require a USB 2.0 connection. So, you need to check if your Mac device has USB 2.0 port or not. If it does have one, then try to disconnect and reconnect your iPhone with all the available USB 2.0 port. If it still doesn’t support with the Mac, then find a working USB 2.0 and try the same process again.

Adjusting The Security System

Sometimes, third-party software or antivirus can also prevent Mac from recognizing the iPhone. If you are using a personal computer, then you can try to fix the problem by updating the anti-virus.

Otherwise, you can re-adjust the Security Settings which you think is conflicting with iTunes. But, if you are using a shared network, then contact the Network Administrator to check if there are any issues.


This is all for today. We hope the article helped you to resolve Mac not Recognizing iPhone. You can leave a comment below to let us know your queries about today’s topic.

Nathaniel Villa
Nathaniel Villa