Malwarebytes is an internet security company which is mainly based in Santa Clara, California. It has a lot of internet security products but it is mainly known for its Anti-malware software products. All of its software are multi-OS and multi-platform compatible.
It usually develops free software but some of its software services are paid for. Apart from security software, its product lineup also contains some File cleanup and Battery life improver software.
All the Malwarebytes products work perfectly but sometimes due to file corruption and OS incompatibility it faces some issues. Most of the time those issues are very small and need some amount of manual software tweaking to get fixed.
But a major part of Malwarebytes products users base don’t know about it and faces different types of problems while doing it. That’s why we are going to help those users with our articles.
Today we will be talking about the Malwarebytes has stopped working Windows 10 issue and its solutions.
Causes Of The Malwarebytes Has Stopped Working Windows 10 Issue
This issue is usually caused due to software file corruption. Most of the time that happens due to Windows system updates and OS incompatibility. Other than those reasons, some file corruption also happens due to outdated Softwares
But there is nothing to worry about because all of the problems and can be fixed by some simple manual tweaking.
Way To Fix The Malwarebytes Has Stopped Working Windows 10 Issue
There are various simple ways by which you can solve this issue. Most of them are very elementary-level solutions but due to lack of information users are unable to use them. That’s we are going to provide you with those pieces of information and you just need to follow them properly.
However, before doing any type of manual tweaking, every user should reboot their system. This is a very simple and elementary solution but works very efficiently. Therefore you should give it a try.
If the Malwarebytes software still refuses to work properly even after the reboot then you should start applying the manual solution.
1. Update the Software
In some situations, it has been found that this issue primarily occurs due to outdated software. If you haven’t updated your Malwarebytes for a long time then you should do it right now.
For this first you need to open the Malwarebytes, Now there you have to click on the Seating option. On the setting option page, you will encounter the Application Tab. Click on that tab. Inside that tab, you will get the Install Application updates option under the Application Update option. Click on it and a permission window will appear on your screen. On that Window, you have to click on the Yes button. On the next slide, The users account control window will appear on your screen and you have hit the Yes button there also. Now you need to select your desired language and click on the OK option. Then you just need to click the Agree and Install option and the updating process will begin. Once it has done the updating process, click on the Finish button.
Now test the Malwarebytes and try to detect the issues.
2. Reinstall The Malwarebytes
If it suffers from file corruption problems then you need to reinstall it but for that, you have to remove it completely first. There are two methods by which you can uninstall the Malwarebytes software.
The first one is a traditional method and can be used in any program. But to do that you need to close all the Malwarebytes software and process related to it. For that thing, you can take help from the Task Manager.
To do that, press the Ctrl + Shift + Esc key simultaneously and it will launch the Task Manager window. On the Window inside the detail tab, you will get the list of those programs which are active and running on your system. From that list find and close all the Malwarebytes-related processes.
After that go into the Control Panel with the help of the Windows search bar. On the search bar, type Control Panel and it will show a shortcut option on the results section. Click on that shortcut option. Now on the Control Panel page, click on the Uninstall a program option which will be present under the Programs. On the Uninstall a program page, you will get the list of all installed programs. From that list, find the Malwarebytes. Program and select it, then hit the Uninstall/Change option, That hit will begin the uninstallation process and after a few mins, it will get completed. Then you just need to restart your system to complete the uninstallation process properly.
Malwarebytes Support Tool
In the second method, you can uninstall Malwarebytes software using the Malwarebytes Support Tool. This tool is available on the official website of Malwarebytes. Download it from there and then install it. On the Malwarebytes Support Tool, you need to click on the Advanced option. Inside that option, you will get all the Malwarebytes applications and files. There you need to click on the Clean button beside the application which you want to uninstall and then the Yes option to processed. It will take some time to finish its uninstallation job. When it’s done you just need to reboot your system. That reboot will complete the uninstallation process.
Install the Malwarebytes
Now all the corrupted files are removed and it is time to install a fresh installation file of the Malwarebytes software. To do that download the latest version of Malwarebytes software you are using from Malwarebytes’s official website. After the download, install that software by double-clicking on the installation file. Now it will ask for your desired language pack, select it and launch the installation process. Once it’s done check for the issue you are facing.
3. Turn Off The Antivirus software
It may be possible the Malwarebytes product you are using is getting affected by your antivirus. If that is the case then you need to turn off your Antivirus. But don’t worry because you don’t need to turn it off completely. You just need to do it for the Malwarebytes software you are using.
To do that you need to follow the instruction provided with the Antivirus software you are using because every Antivirus software has its specific ways to do such things. After the allowing procedure, go back to the Malwarebytes product you are using and check for the problems.
How To Solve Malwarebytes Stops Working During Scan
This issue also happens due to Anti-virus interference. Usually, to protect its self all the Antivirus system files are heavily confined and won’t allow any software to scan them. And when the Malwarebytes scanner tries to so it faces this issue.
To solve it you just need to stop the scan and deselect the Anti-virus system file from the scanning list. After that try to run the scanning process once more.
Other than that, this issue also occurs due to a hard disk problem try to look for it.
If you are thinking that the Malwarebytes products are very problematic then you are wrong. This problem occurs due to OS and system faults. All the issues related to the Malwarebytes product are software and can be solved very easily. But to do that every user needs proper problem-solving information on that issue.
We hope our article is able to provide you with enough problem-solving information on the Malwarebytes has stopped working windows 10 issue. For more updates keep following our articles.