Logitech wireless mouse are incredibly trending due to their easy setup and precision. Still, temporary glitches are inevitable. You are not alone if you suffer from a malfunctioning Logitech mouse. Wireless Logitech mouse not working might arise from a low battery, improperly installed USB drivers, inappropriate port, etc.
Additionally, your Logitech mouse can’t respond properly because the surface you are hovering over the mouse is not optimised. Many reasons are there, and it’s quite confusing to determine the exact reason behind the malfunctioning.
However, you can start with the following solutions and check which works. Let’s get started.
1. Work with the Batteries
Probably, you are using a wireless Logitech mouse instead of a wired one. If yes, then you might have to make some adjustments to the batteries of the mouse. Dead batteries can lead to Logitech mouse not working instances. The first thing you can do is to bring the batteries out of the mouse.
Therefore, remove the mouse’s unifying receiver to detach the batteries. Wait for a while and insert them back into the mouse. Give your mouse a restart and try connecting it to your computer. It will help the computer detect the mouse, and the device will start functioning.
2. Change the Batteries
Logitech mouse are quite popular for their battery-related problems. Their batteries can exhaust faster, depending on your tasks, such as gaming, editing, etc. Re-inserting the batteries might not help since the batteries might have worn out. Weak batteries might keep the mouse going, but it’s not enough.
Hence, you should consider changing the batteries for your Logitech mouse not working. Make sure you replace old batteries with high-quality or approved ones for that particular mouse. Attempt connecting your mouse to your computer after you replace the mouse’s batteries. Test if the problem still exists.
3. Reinstall the Mouse Driver
Be it a wireless or wired mouse, the absence of the right mouse driver will trigger issues with your convenience. Windows computers usually automatically install the required mouse driver whenever you connect a mouse. On the other hand, the mouse driver can become outdated and might be stuck with its current version.
Reinstalling the mouse driver might eliminate the issue. Here’s what you need to do to eradicate the Logitech mouse not working situation:
- Use the key shortcut ‘Win+R’ to launch a Run dialog box.
- Enter ‘devmgmt.msc’ in the text box and click the OK button. This will open up the Device Manager.
- Next, press the Tab key and navigate to the category named ‘Mice and other pointing devices’.
- Click on that option or use the key combination of ‘Alt+Right Arrow’ to expand the category. Find out your Logitech mouse that has been making a nuisance.
- Select the mouse driver that you want to reinstall. Next, press the Shift and F10 keys together.
- Choose the Uninstall option from the pop-up menu.
You have to restart your Windows computer once the uninstallation process completes. Your Windows computer will install the required mouse driver automatically after you try connecting the mouse to the device. If it doesn’t resolve the Logitech mouse not working, proceed to the next fixes.
4. Try another USB Port
Your computer’s USB ports can be faulty, too. It’s not always the Logitech mouse to be blamed. Perhaps, you have connected your Logitech mouse to a USB port that doesn’t support the mouse or its receiver. However, there can be other USB ports that might support the mouse.
Therefore, you should try all the USB ports present on your computer. If it’s a laptop, then test all the ports on both sides of the device. Use the USB slots at the rear side of your PC. Don’t forget to check your mouse’s compatibility before you select the USB slot. You might have to use a USB converter if you own a type-C receiver and an old PC.
5. Pick the Right Surface
It’s a myth that the latest mouse can work on any surface. No, they can’t and require an optimised surface for better performance. You might witness the Logitech mouse not working due to an unsuitable surface. For example, your Logitech mouse might work on a specific wooden surface, but it can fail on another such surface.
Hence, you should inspect whether the surface is guilty in this case. If you are still stuck with your mouse not working, it’s time to change the surface. Try placing your mouse on paper or, more preferably, on a mouse pad. A mouse pad is the best bet for a smooth functioning mouse without controversy.
6. Update Mouse Drivers
Haven’t you found a suitable solution for your Logitech mouse not working? Updating the default driver might assist you and mitigate the mouse discrepancies. Check out how you can automatically update your corresponding mouse’s driver on a Windows computer:
- Explore Device Manager on your Windows 10/11 system. Use the Run dialog box or the Search bar to open the Device Manager.
- Next, locate the ‘Mouse and other pointing devices’ option and click it to expand. Select the mouse that is bothering you.
- Right-click the device and choose the ‘Update Driver Software’ option.
- Afterwards, you have to click the first option that says, ‘Search automatically for updated driver software’.
Windows will look for a compatible driver update for your Logitech mouse and install one for you.
If updating the mouse driver automatically doesn’t fix your Logitech mouse not working you can try a manual update. Visit the Logitech official website and search for a suitable driver update for your mouse. In addition, you can check whether the mouse is working by connecting it to another computer or replacing the mouse.