Xfinity router’s status light turns solid green when it offers high-speed internet. However, the green blinking light indicates the device has an unstable Wi-Fi connection. Try to reboot the wireless router to restore the internet connection. However, check the power cables if they don’t work.
Users can’t access the internet if the router has faulty ethernet cables. Thus, you must first check if this cable has any wear and tear. Replace the ethernet cable immediately if you detect any sign of damage. Moreover, you can experience this issue if more than four devices are connected to the router. Thus, disconnect the unwanted devices to boost the Wi-Fi speed.
Now, let’s see what causes the Xfinity blinking green error and how can you fix it:
Reasons behind the Xfinity Blinking Green Error
Several reasons could trigger this internet loss issue in the Xfinity router. It could occur if you haven’t plugged in the router cables properly. Loose modem cables can also prevent the router from connecting to the internet.
The Xfinity router’s internet light blinks green if the internet service is down. A damaged or malfunctioning splitter can also be a reason behind this issue. Did you change the dual-band router’s gateway? Then, you might have entered the wrong gateway IP. Thus, the Xfinity router is facing problems establishing a secure connection.
Here are more reasons why the Xfinity router is blinking green:
- Power outage
- Hardware issues
Troubleshooting tips for Xfinity Blinking Green Error
First, do not stress out if you find out the Xfinity router is blinking green. It is quite a common issue you can experience despite having the best internet plan.
Many users contact an expert to fix this internet connection problem. However, you can resolve this problem easily by implementing these solutions:
- Disconnect and Reconnect the Router cables
Xfinity router users should check whether the cables are connected or not. Then, unplug the ethernet cable from the router port. Wait for at least 2-3 minutes, then remove the power cables from the wall outlet. Reconnect the ethernet and power cable after a few minutes. Turn on the wireless router and check if the Xfinity blinking green error persists.
Still, experiencing the connectivity problem in the Xfinity router? Check for cracks in the device’s cables. A broken cable can hinder data transmission and requires immediate replacement. Thus, change the existing one if you find any failure cable signs. The Xfinity router won’t further blink green after connecting a new ethernet cable.
- Check for Service Outage
The router might display a “no internet” message if the ISP’s scheduled maintenance is going on. But how can you detect the connectivity issue due to a service outage? Xfinity allows users to check for a service outage by accessing their accounts.
Open the Xfinity website or the app and tap on “My Account”. Enter the login credentials and opt for “Services” when the next page appears. Head towards “Status Center” and check if it shows any message related to a service outage.
Did you see a red dot near the Xfinity device’s name? It indicates there’s an outage going on, and Xfinity is working to fix it. However, the green dot implies no reported outages in your area. We would suggest you power cycle the device if the green light is still blinking.
- Limit the Number of Connected Devices
Xfinity routers flash green when the network is overloaded with too many devices. You have to disconnect all the devices in such instances to fix the problem. Open a web browser from the PC to access the Xfinity website. Navigate to “Services” and tap on “Internet” afterwards.
Locate “Manage Internet” when the new window pops up. Click “Manage Devices” and select “Xfinity Wi-Fi connected devices”. Choose the devices that you want to disconnect from the Xfinity router. Tap on “Remove” and turn off the Xfinity router a few minutes later. Restart the wireless router and access the internet without connectivity issues.
- Change the Wireless Router’s Wi-Fi Channel
Dual-band Xfinity routers allow you to switch from 2 GHz to 5 GHz channel when an internet issue occurs. Moreover, you can increase the internet speed by altering the Wi-Fi channels. The router may blink green if the Wi-Fi channels stop working. Thus, try to change the channels to resolve the problem.
Here is how users can reset the Xfinity router’s channels:
- Open the Xfinity app from the smartphone and log in to the account.
- Move towards “Connect” and tap on “See Network”.
- Choose the correct network name from the list and click “Advanced Settings”.
- Disable the 2.4Ghz connection and enable the “5 GHz Wi-Fi” option.
Select a Wi-Fi mode and tap on “Apply Changes” to save the new settings. Close the Xfinity router’s settings page after a few minutes. Then, restart the Xfinity router and browse the internet without network interference.
Lastly, Reset the IP configuration …
The Xfinity router may blink green for using an incorrect default IP address. Thus, reconfiguring the IP settings can help you to fix the issue. But, you must first find the wireless router’s static IP address.
There are many ways to check the Xfinity router’s gateway IP. Access the Command Prompt tool if you are a Windows user and write “ipconfig/all”. Press the Enter key and head to “Default Gateway” to acknowledge the router’s IP address.
Copy and paste the IP address into a document and open the Windows settings. Select “Network & Internet” and choose “Wi-Fi” afterwards. Tap on the current wireless network name and go to “IP settings”.
Click “Edit”, choose “Manual”, and toggle on the IPV4 option. Enter the Xfinity router’s static IP address and check the details like subnet mask and DNS address. Hit the Enter button after setting the IP address. Reboot the router, and the internet light won’t further blink green. However, you must reset the Xfinity router if the connectivity error persists.