Learn How To Fix The IMS Service Has Stopped On Samsung Galaxy J3

Samsung creates its own UI self-designed applications for Android devices such as Messaging browser, Settings and many more.

The IP Multimedia systems are none other than an architectural framework that allows the device to deliver multimedia messaging services among Android users.

But recently, there have been numerous users who are encountering the IMS service has stopped working error on their Galaxy J3 device.

This issue prompts with a notice on the screen that says “Unfortunately, IMS Service Has Stopped”.

This is one of the most bothersome issues that occur unexpectedly due to some internal software or service faults.

So, if you are one of those unfortunate and wondering for some premium solutions to eliminate this issue, then go through this article till the end.

In this article, we have discussed all the prime suspects for the issue and also the effective solutions to terminate this issue at the earliest.

Prime Suspects Behind the IMS Service has Stopped Error on your Galaxy J3:

There might be a few causes responsible for the occurrence of the IMS service has stopped J3 issue on your Samsung device.

This issue mostly happens due to the corrupted cache files that increase the time to load certain applications.

Using outdated applications or outdated Android software is another prime suspect for this IMS Service issue.

Sometimes, using the third-party messaging application or the wrong configuration settings can also result in this issue.

However, you can easily eliminate this issue by implementing some of the excellent solutions we have discussed in the next verse.

Premium Solutions to Resolve IMS Service has Stopped Error on your Galaxy J3 or Galaxy J7:

Here we are speaking of all the vital elements to resolve the IMS service has stopped J3 issue in no time.

You can go through all the methods and steps consistently and accurately until you get the issue fixed permanently.

Method 1: Check the Galaxy J3 Software for Updates

Stopping the IMS service might happen due to using the outdated software version on your Samsung device.

You need to perform the steps discussed below to update the Galaxy J3 software.

  1. Take the Samsung device and tap on the Menu button to invoke the Settings.
  2. Scroll down the screen and tap on the About Phone option from the very bottom of the list.
  3. Now, click on the Software Updates option from the menu and tap on the Check for Updates option.
  4. After that, when the search is completed and if there is any software available for your device, simply click on the Download Now button.
  5. When the download is completed, tap on the Install Now button from the bottom of the screen.
  6. Now, the Samsung device will start installing the new software on your Galaxy J3 device.

After the installation process is finished, the phone will start automatically into the normal mode as earlier.

Now, check if the IMS service on your Galaxy J3 device is now working. If the issue remains or the above method fails, try the next solution discussed below.

Method 2: Update the Applications from Google Play Store

Using outdated applications on your Galaxy device is another serious cause of this issue.

Therefore, update all the applications from the Google Play Store. Below given are some solutions to update the applications from Google Play Store.

  1. Take the Galaxy device and tap on the Google Play Store option to open the file.
  2. Now, locate the three horizontal bars from the very top-left corner of the screen to open the menu.
  3. Select the My Apps and games option from the list of the results and tap the Updates tab.
  4. Select the Refresh icon from the top of the screen and tap the Update All option to complete the task.

Now, the Galaxy device will start updating all the applications one by one until all the applications are updated.

Now, restart the Galaxy J3 device and see if the IMS service not working issue is fixed now.

If still, you are encountering this issue or the above method fails, you can try one more solution discussed below.

Method 3: Change the Messaging Configuration on your Galaxy Device

There might be a certain possibility that the network career is interfering with the elements of the messaging app. This might also halt the IMS service on your Galaxy device and ultimately results in this issue.

In that case, you need to change the configuration settings. Here are some steps that you need to follow to complete the task.

  1. Take your Galaxy device and launch the Default Messaging application from the menu.
  2. Locate the three horizontal dots from the right-bottom corner of the screen and click on that.
  3. Now, select the Settings option from the list and tap on the AT&T Messages Backup & Sync option from the list.
  4. After that, tap on the Disable Sync option and restart the cellphone as usual.

Now, see if the IMS service issue is now terminated on your Galaxy J3 device.

You can try another solution discussed below if the issue is not fixed yet.

Method 4: Delete the Cache Files on your Galaxy J3 Device

Over time, the cache goes corrupted which results in certain issues on Galaxy devices with the default messaging application.

We have arranged a few steps to delete all the cache files on your Galaxy device to eliminate this issue.

  1. Long-press the Power key on your Galaxy device and select the Switch Off option.
  2. When the phone is turned off, long-press the Home and the Volume key at the same time and release only the Power key when the logo appears.
  3. After that, when the Android screen shows the Android Recovery option, press the Volume Down key.
  4. When the Wipe Cache Partition option is highlighted, press the Power button and wait for the device to clear the cache.
  5. Navigate down to the list from the Volume Down key and select the Reboot System Now option from the Power button.
  6. At last, select the Restart option again from the Power key when the task is completed.

After completing all the above steps accurately, you will get the IMS service has stopped Samsung J7 issue resolved.

Wrapping Up

All the methods that we have discussed in the above article are the finest hacks to resolve this particular error.

Hope the above article was profitable enough to know how to troubleshoot the IMS service has stopped J3 error in a flicker of moments.

In case, the issue still exists or the above methods fail, then feel free to consult with an expert.

You can also share your experience with us via the comment section if you got a much better trick to resolve this issue on your Galaxy device.

Frequently Asked Questions:

What is IMS service in Android?

ImsService is new SystemApi interface in Android that helps you build the IP Multimedia Subsystem (IMS). The ImsService API is well-defined interface that connects the Android platform to an IMS implementation offered by a vendor or carrier. 

Why do we need IMS?

The IP Multimedia Subsystem, or IMS, is frequently marketed as must-have network evolution for mobile operators lokking to capitalise on future applications. IMS’s purpose is to replace the operator’s current back-end network architecture with an all-IP system that makes application deployment easier. 
Nathaniel Villa
Nathaniel Villa