Adobe is known for its different creative applications. However, like all the other applications in the market, it also comes with a lot of technical flaws. The Adobe error df024 is the error that you might encounter during the installation of your Adobe Creative Cloud applications. There might be several reasons why you are facing the error. Sometimes, an improper system restore can cause the error. If you have an antivirus installed on your PC, then the error might appear. Moreover, you might face the error, if there is any malicious program infecting your system. In this article, we are going to discuss the different steps in order to fix the error.
What Causes Adobe Error DF024?
When you are trying to install some Adobe Creative Cloud applications or trying to move some specific files you might encounter the error. There are different reasons that can cause the Adobe error code df024. If you have attempted a system restore and that was unsuccessfully done, then you can face the problem. When there is an improper file setup, you might face the error.
Sometimes, if there is another Adobe application is accessing the specific file that you need in order to install the new application, you may face the error. If you are trying to move the Adobe application to another system, the error might appear. The error might appear if any Antivirus program is preventing the installation of your Adobe application. If you don’t have the administrator permissions for the PC, then also you can face the error. Sometimes, you might find the error if there is any malicious program on your PC.
Solutions To Fix The Adobe Error DF024
There are several solutions that you can have in order to solve the error. If you want to solve the error thoroughly, then please go through the section below.
Solution 1 – Adjust File Permissions On Your PC
Sometimes, the error might appear due to reason that there might be some irregularities in adjusted Adobe log files. If you want to solve the error, then make sure that you have permission to read and write files of the parent directory. In order to adjust files in your Adobe log, please follow the steps as mentioned in the section below.
At first, open the Folder Options on your PC. You can do so by typing ‘Folder Options’ on the Windows Search menu.
After that, a new dialog box would appear where you have to go to the View tab. Then you have to deselect ‘User Sharing Wizard’ (recommended) under the Advanced Settings and click OK.
Afterward, you should navigate to the parent folder and right-click on it to select the Properties option from the menu.
In the attributes section, you need to uncheck the Read-Only option and click Apply.
After that, a dialog box would appear asking to confirm attribute changes, please select Yes to confirm.
In the Security tab, you should check if the permissions are set to Full Control for both Administrators and Systems on your PC. In case, if it is not, then you can edit them and set them to full Control.
Now, click on the Advanced option and select the Owner tab from the menu. Then, you should click Edit and accept the prompt that appears.
Click on the Administrators in the Change Owner to section and select to replace the owner on sub containers and objects. After that, you have to click on Apply and OK.
In the Permission tab, you have to click on the Change Permissions and select Yes from the UAC prompt.
Now, you should select the option called ‘replace all child object permission’ from this object from the menu.
After that, click on OK and Yes to close the Properties dialog box.
After completing all the steps as mentioned in the section below you should reinstall the Adobe application.
Solution 2 – Temporarily Disable Your Antivirus Program
Sometimes, the Antivirus program of your PC can cause the Adobe error code df024. So, in such cases, you should try to disable the Antivirus program temporarily and then install it on your PC. You can disable it by going to the taskbar of your Windows PC. In the taskbar, on the bottom-right corner of the screen, there is an upward arrow, click on it. After that, you would find some application icons, select your Antivirus program from the list and right-click on it. Then, you should find the option to disable your Antivirus program. Click on it and then follow the onscreen instructions in order to solve the error. Now, as you have successfully disabled your Antivirus program, you can install your Adobe application.
Solution 3 – Log In Using A New Administrator Account
Occasionally, the error can be triggered for a corrupted user account. If user log files get corrupted, then it might prevent you from installing the Adobe application. So, in order to solve the error, you should create a new user account with the administrator permissions.
You can implement the steps below in order to create a new account on your Windows PC. The steps are mainly focused on Windows 10 OS.
At first, you need to press the Windows Home button and then go to Settings on the Home menu.
In the Settings menu, you would find the Accounts section, just click on it. It would take you to another section.
After that, click on the option called ‘Add someone else to this PC’ from the menu that appears before you.
Now, select the option from the menu that says something like you don’t have the information about this person.
After that, you should click on the option ‘Add a user without a Microsoft account’ from the next appeared page.
Now, enter a username, password, and password hint, and then select Next. By following these steps you can completely create a new user account on your Windows 10 PC.
Solution 4 – Restart Your PC in Safe Mode
Sometimes, the error can be solved by a simple restart of the PC in safe mode. You can restart your PC in safe mode by following some points as mentioned in the section below.
At first, go to the Settings menu of your Windows 10 PC and select the ‘Update and Security’ tab from here.
In the ‘Update and Security’ tab, click on the option called ‘Recovery’ that appears on the left side of your screen.
Now, go to the ‘Advanced Startup’ section and click on the ‘Restart Now’ option from the menu that appears.
As your PC restarts itself, you should select the ‘Troubleshoot’ option from the blue screen.
Then, click on the option called the ‘Advanced Options’ and then select ‘Startup Settings’ to restart your PC.
Afterward, you would find several options in a list, you have to click on 4 or the F4 function key in order to restart your PC in safe mode.
If you are having the Adobe error df024, then you can follow the article. We hope this helped you in order to solve the error.