Acer Scroll Pad Not Woking: Know The Easy Fix

Developed by Synaptics, Acer laptop machines are installed with a touchpad below the keyboard’s spacebar. Sometimes, the users come across with problems with these touchpads such as their Acer scroll pad is not working. As a traditional computer mouse, the touchpad serves the same purpose, however, conserves space and enhances laptop portability. Among the various touchpad’s features, one of the most common is touch scrolling function that lets you move the viewing area on the screen up or down quickly by sliding with just a fingertip. But when it stops being responsive, you can detect that there is some sort of driver issue in it.


If your touchpad is no longer responding all at a sudden, then this can be due to some sort of troubling issue with the right and left buttons. However, updating drivers can fix the issue immediately. Besides, if there is a hardware-related issue, then you need to follow every solution that is mentioned in the below section one-by-one until and unless the error gets eliminated. Hence, keep reading this article to fix the issue on your own.


Troubleshoot Acer Scroll Pad Not Working Issue With Effective Solutions


In this section, we have mentioned some tried and tested methods to fix the Acer two finger scroll not working issue. Thus, take a glance below to eliminate the issue efficiently.


Solution 1: Enable Touchpad With Your Keyboard


In most of the Acer devices, there are options through which you can turn on or off your touchpad with the keyboard. To do so, you need to press and hold the FN function keys simultaneously on your keyboard. Besides, you can also use the F7 or F6 function key. However, in case if you don’t locate the F7 or F6 keys then you will see an illustration of hand touching a touchpad. After using this key combination, you can now try your touchpad to check if it’s working or not. If it doesn’t work for you, then let’s move on to the next method.


Solution 2: Replace The Battery


Usually, the Acer device comes with Gemstone Blue Audio Controls. If the error occurs because of the problematic battery then, you can easily reset it by replacing or removing the battery. To do so, simply follow the below steps:


  • Primarily, restart your device and make sure that your device has completely loaded the OS.
  • Once you are done, simply remove the device’s changer.
  • Then, you need to remove the battery out.
  • After removing the battery, replace the battery and turn the device on.
  • When done, check, if the touchpad has started working back again.

Solution: Update Drivers Through The Device Manager


As we know, Device Manager is a default app in Acer laptops. Thus, Device Manager helps to control the hardware. Through the Device Manager, you can manage the device driver. Furthermore, through the Device Manager, you can update the faulty drivers as well and resolve the issue.

By going to the Device Manager, you will see a list of devices. You will notice your Acer touchpad under the “Mice And Other Pointing Devices.” Now, as soon as you find it, right-tap on the device and select the Update Driver Software button. This process will automatically look for the latest drivers. There, if you find any available drivers then install them promptly.

After following these effective methods, you will definitely resolve this Acer scroll pad is not working issue. We hope that this article will effectively help you in eliminating this issue. Basically, this content is completely written for helping the users, and we wish that every part of it prove beneficial for your knowledge as well as for solving the technical fault in it.

Nathaniel Villa
Nathaniel Villa