How to Activate Assurance Wireless Phone? [Best Guide]

First, you must know about assurance wireless phones – What exactly is an assurance wireless phone? It is a federal lifeline cell phone service provider. It offers eligible customers free phones, data and minutes. T-mobile phone carrier is the assurance wireless. 

The T-mobile’s primary lifeline assistance brand will participate in the federal government’s new Affordable Connectivity Program (ACP). This will make sure that financially challenged households stay connected to their world. To use assurance wireless accounts, there are some virgin mobile phones available. 

Thus, there are some excluding models like party animal, supermodel, blackberry and even android models. Now, many customers are having a hard time activating the assurance wireless phone. To make things much easier for you, we have come up with a process to help you out on how to activate assurance wireless phone.

Steps on how to Activate Assurance Wireless Phone

The process to activate assurance wireless is very simple. There are a few instructions that you need to follow and you will be able to activate the assurance wireless phone. Thus, instructions are well explained henceforth, you won’t have to face any difficulties on how to activate assurance wireless phone.

Step 1:

First, you need to press and hold the Power button on your device and you will see that it is On. Moreover, if you were mailed an assurance wireless android smartphone, then only this step is applicable. 

Step 2:

After that, you have to enable hands-free activation so that you can connect the device to the assurance wireless network. You need no user interaction to complete the hands-free activation process in an assurance wireless device.

Step 3:

After Step 1 and Step 2, now you have to update PRL. If you notice any firmware updates available, you need to follow the instructions and complete the process. 

Step 4: 

Thus, you will notice the device has turned off after the updates or in case it hasn’t, then you need to go for the Restart option. Now, turn the device on, and you will notice that it is asking to customise it. 

Step 5:

After that, dial 611 and just go with the recorded direction. 

Step 6: 

Further, it might ask for the assurance wireless account PIN and Enter it. The pin might be located at the top of the assurance approval letter. 

Step 7: 

Finally, the process of assurance wireless activation is now complete. Lastly, you will observe that the assurance wireless has been activated. 

Besides, if you have signed up with a representative, you might receive help from the activation process.

How to Activate the Assurance Wireless Replacement Phone?

Eventually, there can be situations where your assurance wireless phone got damaged or lost or stolen, and you received a replacement device; still, you will be able to activate it. The assurance wireless activation process is similar if you have received a replacement phone. 

The process is quite similar to the original one mentioned above. All the steps are the same as the ones mentioned, just follow them. 

Activate Assurance Wireless Online

Unfortunately, assurance wireless doesn’t offer an online activation process. Therefore, instead of online, you need to manually activate the assurance wireless device, as described in the above section. Even the customers who have signed up with the representative will receive help with the application process. 

Phone didn’t Activate

In most cases, it has been seen that the customers, as they are in a rush, overlook crucial steps. Thus, if you see that after following the steps of the assurance wireless activation process didn’t work. Then, there are a few things that you need to check to successfully activate the process.

  •  First, you need to turn on airplane mode at least for 30 seconds and then turn it on. With this step, your phone will find the required signal. After the phone gets the signal, you need to place a call for confirmation of the process.
  • You must turn off the phone and remove the battery if possible. Now, wait a few moments and re-insert the battery, restarting the device. After the phone gets the signal, place the call to confirm the activation process. 
  • By going to the Settings option, you need to reset the network settings. Either reset the network settings or reset the WiFi, mobile, and Bluetooth. After you have reset the settings, give some time to your phone to find the signal. Furthermore, when the phone gets the signal, you need to place the call to confirm the activation process. 

Does an Assurance Wireless Activation Code Need?

Well, to complete the assurance wireless activation process, you don’t need to have any assurance wireless activation code. Therefore, you need an assurance wireless account PIN during the assurance wireless activation process. You can get the assurance wireless account PIN at the top of the assurance approval letter. So, now you know how to activate assurance wireless phone.

Unlock the Assurance Wireless Phones 

You might observe that the assurance wireless phones are locked. You can only use the assurance wireless on the T-mobile network. Further, you can’t even activate it on a competing carrier’s network. 

In addition, if the device is unlocked, then it means the wireless service is not locked. The customers are free to activate it on other carriers’ networks. For your information, if the assurance wireless phones are locked by default, you can unlock them by the provider if eligible. 

Further, some devices can’t be unlocked remotely. In such a situation, assurance wireless needs to send a notification to the device within two days of it becoming eligible.


So, this was all about the process of activating the assurance wireless phone. Thus, all the steps and the possible situation you might face are given above. Henceforth, the instructions are well discussed, so you won’t have trouble following them.