Are you facing trouble with your Xfinity remote? Is your Xfinity remote not working? Are you facing difficulty every time you use your Xfinity remote? Well, if that’s the difficulty, do not worry. You are in the right place.
Problems related to Xfinity remote are pretty common and happen with most of the users. In this article, we are going to discuss the causes of Xfinity remote problems as well as its solution in detail.
Cause of Xfinity Remote Not Working
On various researches and investigations from the users, we have found out some of the common causes of Xfinity remote not working. Here are some of them listed below:
Check for Remote Program
Firstly, if you got a new remote, make sure to connect it with the box as if this process is not executed precisely it may not connect with the device and prompt disconnection. Therefore, firstly check whether the device and remote are connected correctly.
Device or Application Problem
Sometimes, the origin of the problem may be associated with the device or the application itself. Therefore, if you encounter any difficulty related to the device or application press the Reset button and reset the device.
Another significant cause of Xfinity remote issues can be dead batteries. If the batteries of your remote are dead, it may not work even if it is accurately connected to the television.
So it is better to check whether the batteries are working fine. If the cause of your problem is dead batteries, you should replace them with new ones.
Also, you may face difficulty if the remote is physically broken. This means the device may not work if the remote is broken for some issues. Hence, it is better to check for it from a recognized repair serviceman.
How to Fix Your Xfinity Remote if it is Not Working?
If the problem is not related to the hardware or batteries of your device and if after changing the batteries or checking for hardware damages, the problem still persists, it may be related to some other matter.
Here are the steps you can try to fix your Xfinity remote if the initial troubleshooting doesn’t help:
Programming and Resetting the Remote
First and foremost step involves resetting the remote. Sometimes, the cause of the Xfinity remote issue may be due to several casual issues. Therefore, all it needs is to reset your Xfinity remote. Here is how you can do so:
- Press the i+Xfinity option on the remote.
- You will see a code popping on your TV screen.
- Enter the code from your remote and wait for a few seconds.
- Once the TV asks for verification, press the Ok button on the remote and select Yes.
- After this, the TV will start showing the steps by which you can perform the reset process.
- Now, you can check whether the remote works or not by pressing any key.
- If it works efficiently, press ok and choose the all-set option.
However, if your TV is already programmed, just hold the A and D buttons on the remote.
Once the light of the remote turns on, press 9-8-1.
Program it again with the box.
For the XR11 Remote
Press the Setup button from the remote and press the button 9-8-1 or sometimes 9-9-1
You can also reset it and program it later. Here is how you can do it:
- Press and hold the setup button, once the green light turns red.
- After this, press the “A” help button.
Reset the Xfinity Box
Sometimes, your remote might not be the issue. The issue may be related to your Xfinity box. In that case, you have to reset your Xfinity box. Just, press the Reset button for 5 seconds.
Apart from that, you can also try Xfinity my account to reset your Xfinity box. However, it is better to try the long setup instead of the short one.
If you have multiple boxes, you may be operating a different box which might not be connected to the remote.
Thus, these issues may transpire and are pretty common. So, connecting the actual device with the box is pretty important. Make sure the box is connected with the remote perfectly.
The problem concerning the remote may be the remote itself. It may be damaged or not working for some reason. If such is the case, all you have to do is buy a new one.
Hence, check whether your remote is externally or internally damaged and then think about its solution accordingly.
If your remote is internally damaged, get it checked by a technician, however, if it is externally damaged buy a new one. This is because it is easily available and comparatively cheaper.
Wrapping it up
Xfinity remote issues are notably common and can occur with anyone. The causes mentioned above are pretty common and are mostly the reasons why your Xfinity remote might not be working.
However, if you still face the same issue, again and again, it is better to consult a suitably recognized professional who is skilled in this sector.
This is because they have better knowledge regarding it than anybody. Nevertheless, if these steps were useful for you, please let us know in the comments.