Instant Troubleshooting Ways When Windows Store Won’t Open

Windows store won’t open is a serious problem that many users come across after updating their previous version of Windows. The Windows Store is the official app of Windows which is mostly useful in downloading an app on your Windows devices. The store app is developed in Windows 10 and has an easy-to-use interface than the previous versions of the Store app. As Windows releases regular updates for troubleshooting and security reasons, it may sometimes prevent the store to open.

Therefore, if you are suffering from this issue recently, then don’t worry. As we are here to help you out in solving the problem. You can follow this article and at the end, you can be able to remove the Windows Store issue easily. However, you have to follow each and every step to efficiently troubleshoot the issue on your own.

Why Does Your Windows 10 Store Won’t Open?

Before moving on to the methods to troubleshoot the Windows Store won’t open issue, you must know the reasons behind it. After discussing the causes of the issue we will then discuss the troubleshooting process to resolve the problem.

Mostly this issue may occur when there are corrupted local cache files. Thes cache files are stored in the C directory. The windows 10 store app deliver some details about the apps. When Windows 10 store does this, it actually speeds up the browsing process and improves the responsiveness of the Store app. But in some cases, these cache files become corrupted due to corrupt system files in the Windows updates. As a result, the Windows 10 Store app does not open and becomes unresponsive.

Other reasons for the occurrence of this issue may be due to your windows account, internet connectivity issue, any corrupt software installed in your system, etc. Now, after knowing the causes behind the issue we will now move forward with the solutions.

Efficient Methods To Fix Windows Store Won’t Open Issue

Follow the rest of the article as it contains the troubleshooting methods that will help you to resolve the issues in no time. As mentioned earlier you have to follow each and every method to get the most effective results.

Method 1- Delete All Local Cache

As stated earlier, corrupt local cache files are responsible for the occurrence of the error. So follow the next section below to resolve the issue.

In order to delete the corrupt cache files you need to apply the path as follows:


After following the path, you will now have to delete all the files and folders inside it. At the end, you have to replace the username with your actual username which is on your computer. After this process of cache deletion, we can now try to open the Windows 10 Store again. However, if this method does not work then you can try other methods which are given below.

Method 2- Changing The DNS Addresses

If the previous method fails to provide any result then you can try to change the DNS addresses. Here are the steps you need to perform to get the results:

  • Open Start and type “Control Panel”. After that hit the Enter Key. The Control Panel window will open.
  • After the Control Panel window opens then go to the option of Network Connections.
  • Now choose the network connection that you are using and then right-click on it. After that, you have to select the option of ‘Properties’.
  • Then scroll down to Internet Protocol version 4 (TCP/IPv4) and then after that choose the Properties option.
  • Now you have to mark the dot to use the following DNS Server addresses.
  • After that, you have to enter as the Preferred DNS Server and as the Alternate DNS Server.
  • Finally, press the OK button to save all the changes.

Now, if you notice any difference in the internet connection, then repeat the process and make all the changes to its default values.

Method 3- Using Powershell Quick Solution To Fix The Error

The next method on our list of solutions is the use of Powershell. With just one command of Powershell, you can restore the availability of your Windows Store. So you just need to follow the steps which are given below:

  • Open the Start and enter Powershell in the search box. Hit the Enter Key after that.
  • Now right click on the icon of Powershell and then choose the option of ‘Run as Administrator’.
  • After the window of the PowerShell opens, enter the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage – DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifesr.xml”}.

  • After typing the command now you have to hit the Enter key. After that, the command will execute and the issue of the Store app will get resolved.

Method 4- Make Sure That You Have Enough Storage Space

If you have low disk space on your device then Windows Store won’t open. In this case, you may clean or delete unwanted files and data to free up space. As a reminder, if you are running low on space then all the updates and installations won’t take place.

Additionally, you can move the files and data to another partition disk or to an external hard drive.

Method 5- Sign Out And Then Sign In To Your Microsoft Account

By any chance, if the sign-out option is available then you may click on it. This will make you log out of your Microsoft account. Some users find this method has solved most of the Windows Store issues. Then after that, you have to sign in and check if the error persists.

Here are the steps to log out and then log in to your Microsoft Account:

  • Open the Windows Store by double-clicking on it.
  • In the upper right corner click on your Profile Icon. again click on the active account and then you have to choose the Sign out option.
  • Now close the Windows Store and then start it again.
  • Then you have to click on the blank icon and then select the option of Sign in.
  • Finally, enter your email id and password and then check for any errors.

Method 6- Run The Inbuilt Windows 10 Troubleshooter

Windows has its own troubleshooter tool that solves minor to major issues on the system. This tool comes along with the version of Windows so you don’t need to download it from elsewhere. Follow the steps below for effective results:

  • Open the Settings app for Windows and then select the option of Update & Security from the list of options.
  • From the left pane select the option of Troubleshoot.
  • Now in the new window, navigate to the section ‘Find and fix other problems’.
  • After going to that section select the windows store troubleshooter option. Then you have to Run the Troubleshooter.

Method 7- Do A Full System Scan

A malware attack can cause many problems on your computer, windows 10 store issues can be one of them. So to remove the malware you can perform a full scan of your system. The windows defender is an inbuilt antivirus that helps to detect any antivirus on your system. Additionally, you can use any other third-party antivirus to scan and detect the malware.

Here is how you can run a full system scan on your computer:

  • First, go to the start menu and in the search box type Defender. Now you have to double-click on the defender symbol to launch the tool.
  • Then from the left-hand pane search for the shield icon and after that select it.
  • When a new window opens, click on the Advanced Scan option.
  • Now mark the option of a full scan and then select the Scan Now button below. This action will start the process of the full scan. If there is any malware present, the antivirus will automatically detect and will remove it.

Method 8- Update The Windows Store

If you can’t open the Windows Store then there can be a problem with the current version of the app. To fix this issue you need to check for updates in the Windows Store. In order to update the version of the Windows Store, follow the steps below:

  • From the Start Menu, open the Windows Store app.
  • Then click on the 3-dot mark at the extreme right corner and then select the option of ‘Downloads and Updates’.
  • Now at the right top corner, you will get a Get Updates button, click on it.

Method 9- Run WSReset.exe

Another solution that you can try is to use  WSReset.exe command. This command simply resets the corrupt cache files of the Windows store. The WSReset.exe command also allows you to restart the Windows Store and hence clears all the app’s cache data. As a result, this will make the services of the Windows Store start again. This type of solution is proven to be very effective in fixing many issues in the Windows Store.

Here are the following steps that you may try:

  • Go to the Start menu and in the search box type WSReset.exe and then you have to hit the Enter key.
  • This command will make your Windows Store restart clearing all the cache files of the app.

After performing these steps, open the Windows Store and check if the error persists.

Method 10- Disabling VPN Or Proxy

Some particular settings of the proxy and the VPN may sometimes block the outgoing connections from the Windows Store servers. If you are unable to open the Windows Store then you can try to disable these settings and then sign in to your Microsoft account. Moreover, you have to make sure that you are using a stable internet connection. Below are a few steps that might help to disable Proxy settings:

  • Open the Control Panel from the Start menu.
  • Now you have to click on Internet Options.
  • After that open the Connections tab. Then you have to click on LAN Settings.
  • Now you have to uncheck the box which is beside the option Use a proxy server for your LAN.
  • After making all the changes confirm them and then open the Windows Store to log in.
  • Now you can try to turn off your VPN and then again open the Windows Store.

So these steps can address some problems due to Proxy and VPN connections.

Method 11- Uninstall And Then Install The Problematic App

When certain apps fail to function, the Windows Store may not work or open. Therefore, the best way to solve this issue is to uninstall those apps and then again install them later. In order to perform this solution you may refer to the following steps:

  • In the search box of the Start menu type ‘Apps and Features’ and then select the first result from the list.
  • Now right-click on the app which you want to uninstall and then select the option of Uninstall.
  • After the uninstallation process gets over, restart your system. Now open the Windows Store and search for the uninstalled app to download it again.

Method 12- Check Your System’s Time, Date And Region

Do make sure that your system time and date are properly set. Also, you can set the region as per your location. Here is how you can perform the changes:

  • Open the Settings app from the Start menu and then go to the option of Time & Language.
  • From the options on the left pane select the option of Date & Time. Now enable the options of both ‘Set time automatically’ and ‘Set time zone automatically’.
  • From the same pane select the option of Region & Language and then change the Country or region tab as per your location.
  • After that close the Settings window and then search for any change in the Store.

Method 13- Repair Your Registry Of Your System

Some corrupted registry files can cause the Windows Store error. So you have to repair them to resolve the issue. But at first, don’t forget that you must take a backup of all your files in case anything goes wrong.

However, you can use the inbuilt Windows System File Checker to check for any system file corruption. This software scans all the registry files and then repairs them if it finds a corrupted file.

Below are some steps that will help you to run the SFC scan utility:

  • Go to the Start menu and then type cmd in the search box. Then you have to right-click on the Command Prompt and from there select the option of Run as Administrator.
  • When the black Command Prompt window will open, type in the sfc /scannow command and then hit the Enter key from the keyboard.
  • Now you have to wait for the scanning process to finish and then restart your system. As a result, all corrupt registry files will get repaired.

Method 14- Update Your Computer’s Operating System

For better performance and error-free usage, make sure that your computer’s Operating System is up to date. Microsoft constantly releases system updates so that it can solve many errors and improve stability. Many updates are target-based and therefore they target some errors in order to fix them. To run system update simply type update in the Start search box and hit the Enter key. Then go to the Windows Updates option and then check for updates. If there are updates available then simply download and install them.

Method 15- Remove Your System’s Temporary Files And Folders

As and when you surf the internet using your computer, your PC stores various types of unnecessary files and folders. These junk files and folders may affect your PC’s speed and which in turn makes your apps run slowly. Moreover, it sometimes may not let the apps open. You can try to clean the temporary files and then check if the error persists. Additionally, you can follow the steps below to clean all your temporary files and folders.

  • In the search box of the Start menu type Disk Cleanup and then launch the tool.
  • Now you have to select the disk which you want to clean and then will tell you how much space to clean up.
  • After knowing the cleaning space, select the option of Clean up system files which is at the bottom of the window.

Method 16- Remove The Most Recently Installed Software

You can try to uninstall the recently added software on your PC. To perform this method follow the steps given below:

  • Go to the Start menu and then in the search box type Control Panel. After typing, hit the Enter key.
  • When the Control Panel will open, you have to select the program(s) recently added. Then you have to right-click on the program and select Uninstall option.
  • Reboot your computer and see if the issue is resolved.

Method 17- Clean Boot Your PC

Clean boot in Windows allows the use of a minimum set of drivers and startup programs. Therefore, a clean boot eliminates software conflicts that can occur if you install a program or simply open it. Here is how you can clean boot your PC in Windows 10:

  • Again in the search box type System Configuration and then you have to press the Enter key.
  • When the System Configuration window will open select the Services tab. After that, you have to check the box beside the option of ‘Hide all Microsoft services’.
  • Finally, you have to click the ‘Disable All’ button.
  • Now you have to go to the Startup tab and then you have to click on the Open Task Manager option.
  • After this on the Startup tab in the Task Manager select all the items available. At the end, click on the Disable button.
  • Close the window of the Task Manager. Now on the window of the System Configuration click on the Startup tab.
  • You have to click on the OK button and then reboot your system.

Finally, launch the Windows Store and see whether the problem is resolved or not.

To conclude, these were some of the methods to fix Windows Store won’t open issue on your own. These are tried and tested methods and you can perform all of them easily. Try each and every method so to get the best result. If you have other problems with your Windows 10 PC then you can refer to this article for the best solutions to your issue. We hope that your Windows Store won’t open problem will be resolved.

Nathaniel Villa
Nathaniel Villa