After updating Windows, a lot of Windows users confront that their USB ports are not working properly. They encounter this situation mainly in Windows 10 device. But according to the users, they also face this situation in Windows 7 device.
The prime reason behind the issue is the incompatibility of the installed driver with the Windows Operating System. Moreover, the power capacitor might need to be drained.
In addition, if the USB Root hub is not activated, then you might confront this problem. Apart from that, a faulty USB cable, an outdated version of the BIOS also causes this problem.
Whatever may be the reasons behind the USB is not working properly issue, you need to fix this issue without wasting any time.
Hence, go through this post properly and discuss the methods as it will definitely help you to resolve the issue. So, keep an eye on the solution section.
Effective Methods to Resolve USB ports are not Working Properly:
USB ports are not working issue is quite an annoying for most of the users. If you get frustrated with the same problem, then you need to solve this as soon as possible.
To help you out, we have prepared a list of effective solutions to overcome the situation. Hence, go through all the steps carefully and then apply any of them which is suitable for you.
Method 1: Reinstall the USB Drivers
USB ports are not working Windows 10 problem occurs due to the use of an outdated USB driver. Therefore, you should uninstall the previously installed USB driver and install it with the fresh version.
To perform this action, following the undermentioned steps.
At first, press the Start button and type “device manager” in the search bar. Hit the Enter button to open the Device Manager section on your device.
Now, locate the USB driver from the Device Manager section and right-click on it. A drop-down menu will pop-up on the system’s screen. Select the Uninstall option from the list to remove the USB driver.
After successfully uninstalling the USB driver, restart the system. After that, go to the manufacturer’s website. There you need to find out the USB driver which is compatible with your device.
Download the driver and install it on your device. The downloading process will take some time to complete.
When the installation process gets completed, restart the system again and check whether the USB ports are working properly or not.
Method 3: Reinstall the USB Host Controller
Another effective solution is to uninstall the USB controller. Because due to the damaged USB controller, you might encounter this annoying situation.
Hence, it is recommended to uninstall the USB controller and then reinstall it again to get rid of this situation.
Here are the procedures to perform so. Therefore, go through the following section and apply the discussed steps accordingly.
First of all, press the Start button and type “device manager” in the search box. Now, hit the Enter button to expand the Device Manager section.
Now, from the Device Manager section, search for the ‘Universal Serial Bus Controllers’ branch. To launch it, double-click on it.
Now, search for the USB Host Controller items. You will find that these items have a longer title than usual. But they need to include the words “USB Host Controller” in that section.
After that, select one of the USB Host Controller and right-click on those items. Thereafter, click on the Uninstall option to remove it.
Now, a new dialog box will pop up on the system screen and ask you to confirm the Uninstall process. In the next, if you will find a checkbox next to the Delete the driver software for the device, click it and select Uninstall.
Do repeat all the steps mentioned in the above section to uninstall each USB Host Controller items present in that section.
After doing this, restart the system to check to see if the issue is fixed.
Method 4: Check the Power Management Settings from the Device Manager
By default, Windows switches your USB controllers off when they are not in use to save power. On the other hand, it switches them back on again when they are required.
Woefully, sometimes this strategy does not work as expected, and your device is unable to switch your USB controllers back on again.
To rule this out as the reason of the USB ports are not working Windows 7, just stop Windows from Managing Power to the USB controllers.
To perform the action, apply the given instructions as discussed in the following section.
At first, launch the Device Manager by typing the device manager in the Windows search bar. After that, open the Universal Serial Bus Controller section.
Now, double-click on the first USB Root Hub device which is situated in the list. Thereafter, select the Power Management option.
Then, you will see the “Allow the computer to turn off this device to save power” message along with a checkbox. Uncheck the checkbox and click on OK to save the changes.
In the next, repeat Step 2 and Step 3 for all the USB Root Hub device located in the list of Universal Serial Bus Controllers branch.
Using this hack, you can solve the problem which is related to the USB ports.
Method 5: Check the USB Ports
If none of the above-mentioned methods help to resolve the issue, then the USB ports of the system might get damaged.
In order to find out the damaged USB ports, you can take your device to the repair center and let them check. Unfortunately, if they found that any of the ports get damaged, then you should replace the ports fairly.
In the above content, we have described all the possible methods in order to troubleshoot USB ports are not working issue effectively. Moreover, we have also mentioned the main reasons behind this issue.
Therefore, go through the article thoroughly and apply them to get rid of this situation. Further, if you encounter any difficulties while performing the steps, do post them in the comment section provided below.
Unfortunately, if the problem still persists, then it is better to contact a professional for better assistance.