The Twitch error code 4000 can come up due to a glitch from the server of this service. The full error message that appears when you face this issue reads as: ‘Media resource not supported’.
There can be a number of reasons for the occurrence of this glitch. If the cookies and cache memory is not cleared, then there is a chance for you to encounter this error.
Also, if any other programs are open, then due to interference from those programs with the Twitch streaming service, you might get this problem. Further, if the requisite audio drivers are not chosen, then this issue can crop up.
Moreover, if the ‘Autoplay’ feature present within the browser is enabled, then you can face this issue.
Here, we have listed the aptest fixes to this error. So, go through this article completely in order to resolve this Twitch issue in the easiest possible way.
Methods to Resolve the Twitch Error Code 4000 in an Easy Manner
In this section of the article, we will be discussing several methods which will help you to fix the error code 4000 on Twitch.
Procedure 1: Refresh the Website of Twitch Streaming Service
When the network has a problem or the connection is not properly set between the Twitch server and the browser, then there is a possibility for you to encounter this problem. Now, the only solution to eradicate this problem is to simply refresh the Twitch website.
Here are the steps that you can follow.
- First, on the browser, locate the ‘Refresh’ button present at the front of the address bar. This button is represented by a ‘circular arrow’ icon.
- Next, click on that ‘Refresh’ button and wait of the ‘Twitch’ website to load completely.
- Once the website is loaded, attempt to stream the video which you were playing before.
- At last, see if this error appears when the stream starts up again.
Procedure 2: Choose the Correct Audio Driver
Sometimes, you might face the Twitch error code 4000 if the correct audio driver is not selected for the output device. Now, the effective answer to resolving this issue is to choose the right audio driver.
In order to do that, follow the steps provided underneath.
- First, go to the bottom right corner of the taskbar. Then locate and right-click on the ‘Speaker’ icon, just before ‘Time and Date’.
- This action will launch a new popup menu. From that menu, locate and then choose the ‘Sounds’ option.
- As soon as you click on that option, a new window with the title ‘Sound’ will come up. Now, within this window, tap on the ‘Playback’ tab.
- Under that tab, detect the right audio drivers for the output device and then right-click on it. Next, from the pop-up menu that comes up, choose the ‘Set as Default Device’ option.
- Finally, launch the Twitch website and then try to stream a video and check if this error comes back or not.
Procedure 3: Quit All the Other Programs that are Open
If some other audio applications are open along with the browser where the Twitch website is running, then you can get interference from those programs. Therefore, there is a possibility for you to face this problem.
The best answer to resolve this problem is to close all the other audio applications and then restart the web browser. After that, access the Twitch website and then check whether this issue comes up or not.
Procedure 4: Deactivate the Autoplay Feature from the Browser
The Autoplay feature is available within the ‘Google Chrome’ browser. If this feature is active and has a bug, then you can meet with this error. Now, the best possible solution to correct this issue is to disable the ‘Autoplay’ feature.
Follow the steps mentioned below.
- First, launch the Chrome web browser.
- Next, go to the top of the newly opened tab and then on the URL bar enter the following – “chrome://flags”. Then, press the ‘Enter’ button to execute it.
- Now, a new ‘Experiments’ page will come up. In this page, locate and then select the ‘Available’ tab. Under that tab, navigate to the feature ‘Autoplay Policy’ and then click on the drop-down menu.
- From this menu, select the ‘Document User Activation is Required’ option.
- After you select that option, none of the websites will able to play the audio/video automatically. In order to play video/audio files, you will have to manually tap on the play button.
- At last, open the Twitch website and then see if this issue is still present or not.
Procedure 5: Remove the Browser Cache and Cookies
If the contents within the cache memory of the browser and cookies get corrupted, then this issue can appear. The best solution to rectify this problem is to delete all the cookies and the information present within the cache memory.
For that to happen, follow these steps beneath.
- First, tap on the ‘three vertical dots’ present at the upper right corner, to open the main menu of the browser.
- Now, a drop-down menu will appear, in it, locate and then choose the ‘Settings’ option. At this moment, a new page with the name ‘Settings’ will come up.
- Next, inside that page, move to the bottom until you see the ‘Advanced’ combo box. Click on that combo box to reveal the drop-down menu.
- From that menu, go to the ‘Privacy & Security’ section. Inside that section, move to the bottom and then click on the ‘Clear Browsing Data’ option.
- As soon as you do that, a new dialog box will come up having a heading ‘clear browsing data.’
- Within that dialog box, select the tab ‘Advanced’. Under that tab, select the ‘Time range’ as ‘All time’ and then put checkmarks on the options ‘Cookies and other site data’, ‘Cached images and files’.
- After that, tap on the ‘Clear data’ button and then start the Twitch website to see if this error comes up or not
Wrapping it up
In order to fix Twitch error code 4000, you should follow one or all the methods given here, carefully. However, if even after following all the steps and procedure, this issue does not get resolved, then do not worry.
Just provide the details of the problem that you are facing on the comment section below and get an instant reply from a professional.