How to Fix ssl_error_rx_record_too_long?

While trying to open a website in Firefox, you can at times encounter a ssl_error_rx_record_too_long error. When this error occurs, a secure connection failed tab opens the particular error code, which means the browser failed to verify the secure data.

As every error develops for a cause, same is the case with this one. This error generally occurs due to an ill-configured SSL certificate. 

If you are facing this error, no need to worry, In this article, we are going to discuss the fixes for this particular issue. Simply follow the methods given below and change the situation you are in. 

Resolving ssl_error_rx_record_too_long Error

Here are some effective fixes you can utilize to resolve this error on your device. Try to follow the methods exactly as given and try them one by one to resolve this error.

Fix 1: Use HTTP Protocol to Enter the Site

If and when you encounter this typical error on your device, you can use a simple fix which is to navigate to the website using the HTTP protocol. For that, you have to replace the beginning of the URL that begins with https://. So, open a new browser window and enter the website address, just change the https:// to http://.

Fix 2: Choose NO Proxy Setting

  1. First, press the Open menu button and choose Options in Firefox.
  2. After that, scroll down to the Network Proxy section and click on Settings.
  3. In case you notice the browser is configured using a non-essential proxy connection, choose the No proxy option there.
  4. Next press the OK button and restart Firefox. 

Fix 3: Open Firefox in Safe Mode

You can also open Firefox in safe mode to eliminate this glitch from your device. Follow these steps:

  1. Firstly, click on the Open menu and choose Help. 
  2. After that, select the Restart with the Add-ons Disabled option.
  3. Next, click on the Restart button, in order to confirm the desired option.
  4. After that, press the Start in the Safe mode button. 
  5. Now, try to connect to the website again. If it opens in safe mode, then it’s OK, otherwise, follow the next method. 

Fix 4: Turn Off Firefox Addons 

Over usage of unnecessary Add ons can also cause this error. So, to overcome this error, try to turn off the Firefox addons. Follow these steps:

  1. If you are in the Safe Mode, click on the Open menu.
  2. After that, navigate to the Help Menu.
  3. Next, choose the option Restart with Add-ons Enabled.
  4. Now, in the URL bar of Firefox, type about:addons.
  5. Next, hit the Enter button. 
  6. Now, click on the Disable button to switch off Add-ons.
  7. Restart the browser and navigate to the website again to check. 

Fix 5: Update Firefox Browser

As per some experts, using an outdated Firefox browser can also be the reason for the occurrence of this error. In such cases, try to follow these steps to update the Firefox browser:

  1. Firstly, launch the Firefox browser.
  2. Next, navigate to the upper right corner and search for the Menu icon. Click on it.
  3. Now, click help and then from the drop-down menu search for About Firefox.
  4. It will take it to the browser’s version screen. 
  5. Now, if you see the browser is currently outdated, try to update it. 

Fix 6: Refresh the Browser

You can also refresh your Browser, to fix this error. To refresh the browser, follow these instructions:

  1. Firstly, type about:support in the URL bar and tap the Enter button to continue. 
  2. Now, it will open a new window.
  3. After that, press the Refresh Firefox button there.
  4. Now, click on Refresh Firefox situated in the confirmation window.

Fix 7: Set security.tls.version.max to 0

You can also set the security.tls.version.max to 0, in order to resolve this error. You can try out the steps discussed below to perform this action:

  1. Firstly, open a new tab in Firefox and enter about:config. 
  2. Hit Enter to continue. 
  3. Now, you might get a warning message. Click on ‘I accept the risk’ button.
  4. After that, in the search field, enter security.tls.version.max and double-click on security.tls.version.max from the list of search results.  
  5. Now set the value to 0 and click on OK to save the changes. 
  6. In some cases, you can also try to change the values of both security.tls.version.min and security.tls.version.max to 2, to eliminate this glitch.

Fix 8: Install the Latest Updates 

You should install the latest updates to get rid of ssl_error_rx_record_too_long error in Firefox. In order to do that:

  1. Firstly, open Firefox and from the top right corner, click on the Menu icon. 
  2. Next, select Help and navigate to About from the menu.
  3. Now, you will see the current version of Firefox you are using. In case you notice any updates are available, they will be downloaded automatically. 

Following these methods, you will hopefully, be able to resolve this error code ssl_error_rx_record_too_long thereby making Firefox work seamlessly again. 

To Conclude

This complete guide is aimed to provide you with fixes that you can utilize to resolve the ssl_error_rx_record_too_long error in Firefox. Hopefully, after applying the fixes, you’ll be able to resolve this glitch in no time. Share your thoughts with us via your valuable comments. 

You can always connect with a professional if you want to avoid the hassles of carrying out a technical fix by yourself.

Nathaniel Villa
Nathaniel Villa