Out of the various problems that very frequently occur on Skype, call failure in Skype is one of the major issues. The users face this issue very often and it restricts them from using Skype properly. Once this error occurs, the users find that while they are trying to connect with someone, the call is not going through. There are many reasons which lead to this critical situation, but the main reason for this problem is the sudden disconnectivity of the internet on your device. While connecting to someone over Skype, if the internet suddenly gets disconnected on your device, then you can face this issue. If you are coming across such an annoying situation, then no need to worry. Just follow this article as it will help you a lot in fixing this particular problem with Skype. Therefore, we are going to discuss the relevant ways to fix Skype call failed issue.
Major Reasons for Skype Calls Keep Failing:
There are many reasons why this particular error occurs in your Skype application. Let’s take a look at the background reasons for Skype calls keep failing issue, these are:
- The use of the backdated version of Skype might lead to this problem.
- Sometimes, there might be a problem with the configuration of the files on your computer.
- Due to the use of an outdated driver on your computers.
- The use of a firewall or antivirus might be the possible reason.
Possible Ways to Resolve Skype Failed Issue in No Time:
As of now you have known the causes which led to this error in Skype. If you want to overcome this error, then here are the easy and possible ways to resolve the Skype failed error and that too without any hassle.
- Deleting the configuration files.
- Manually updating the device drivers.
- Disabling the Firewall.
- Checking the network connection.
Hence, we are going to discuss all the methods so that you can resolve the issue, easily.
Method 1: Deleting the Configuration Files
If the configuration files become the reasons for the error to occur, then deleting them might sometimes solve the problem. So, follow the guidelines below to delete the configuration files:
- Press, the Windows key and the letter R from the keyboard to open the Run window.
- After that, in the Run window type ‘%appdata%\Skype’ and press the Enter key.
- Then, select the configuration files and right-click on them.
- Next, choose the option Delete to remove the files.
- After that, press the Windows key and the letter R again and type ‘inetcpl.cpl’ in the Run window.
- Now, press the Enter key and select the tab Advanced in the Internet Properties window.
- Thereafter, choose the option “Delete personal settings” and then click on Reset.
- Finally, reboot your computer.
Note: Before performing these operations check whether the Skype is closed or not. After going through the above steps, if the error still remains unresolved then move on to the next solution.
Method 2: Manually Updating the Device Drivers
The outdated drivers often create fluctuations. So, go through the steps below to manually update the device drivers:
- Press, the Windows key and the letter R from the keyboard to open the Run window.
- Then, type the command ‘devmgmt.msc’ in the Run window and press the Enter key.
- After that, select the device driver which you want to update and right-click on it.
- Next, click on Update Driver to update the device driver.
- Thereafter choose the option Browse my computer for driver software.
- Finally, install the update and reboot your computer.
Method 3: Disabling the Firewall
Often it is found that if the firewall is enabled on your PC, then the users are coming across this error while running the Skype application. So, you need to disable the antivirus software and firewall for resolving this particular issue.
- At first, press the Windows logo key and the letter R and type the command çontrol’ in the Run window.
- Then in the search panel of the Control Panel type firewall and choose the first option.
- Next, choose the option Turn Windows Firewall on or off from the left corner of the window.
- After that, click on Turn off Windows firewall on both Private and Public networks.
- Finally, click on OK and then reboot your computer.
If then also the issue persists, then go for the final solution that you can try to fix Skype call failed issue.
Method 4: Checking the Network Connection
It might be possible that if the network gets disconnected on your computer, then the Skype called failed problem might occur. Hence, when you face this situation on your computer, then check the network connection on your device. If the internet connection becomes slow then optimize it.
Resolving this issue is not a difficult task. You just need to follow the steps one-by-one in order to fix Skype call failed issue on your device. Hopefully, by performing the above steps, the issue will be easily solved, but in case, the issue still persists, then it’s better not to waste your valuable time. Just get in touch with a professional to resolve the issue.
