Sony’s most popular gaming console, the PlayStation 4 has its own Dual-Shock controller. But, barriers in the game when the PS4 controller keeps disconnecting from PC. On the other hand, there are many gamers who download a copy of the PS4 controller gameplay without following the appropriate steps. Thus, the trouble initiates.
Before gathering the solutions, let’s have a look at the details of how it happens. And, you need to go through the causes very carefully, check the console and observe the symptoms. When you are done, opt for the solution based on your problem. So, let’s start to fix the glitch.
PS4 Controller keeps disconnecting from PC: Why?
Let’s consider the first one which is the absence of the necessary software. Downloading all the desired PS4 software from the Sony PS4 website is a part of the gaming console configuration process. Now, the next one is the issues in Bluetooth and its drivers. The PS4 controller keeps disconnecting from PC due to faulty Bluetooth drivers.
On the other hand, during the process of PS4 configuration, you may have missed out on something. And, thus, the issue is taking place. Coming on to the last cause, the controller itself might be faulty. You will get on to all the detailed solutions, hereafter.
Fix the PS4 Controller and Start Playing Games
Starting with the fixes, roll back the console to its working condition, and for that, you need to follow these solutions. Never forget to update the firmware of the controller and other PS4 peripherals. So, without wasting any time, start with the fixing hacks.
DS4 Windows: Download and Installation
You need a support tool to resolve the PS4 controller keeps disconnecting from PC and other types of PlayStation errors. Hopefully, you will find the application on the Sony PS4 support webpage. With the help of the DS4 application, you will get access to DS4 drivers as well. These drivers will never let you face the troublesome situation with the PS4 controller, again.
Bluetooth Drivers: A New Edition
As usual, the new edition of Bluetooth drivers will replace the previous version, which was responsible for – the PS4 controller keeps disconnecting from the PC. Get all the new drivers from the Sony PS4 support website. Restart the console and on successful installation, you get to see the positive changes.
PS4 Controller: Roll Back to Factory Condition
To take the PS4 controller back to its factory condition, you need to reset it. Carefully look and try to observe the remote device. You will find the switches at the top. Below that, you will find the Infrared white area with the Sony logo and a USB port. The Reset button is present on the right-hand side of the USB port. Pick up a straightened paper clip and press the Reset button for a couple of seconds.
The PS4 Gaming Console: Restart
Restarting or rebooting the gaming console as well as the system might eliminate the PS4 controller keeps disconnecting from PC issue. You will hear two beep sounds on pressing and holding the power button of the console. When you hear the first beep sound, don’t release the button. After the second beep sound, it’s time to release the button. Wait for a few minutes and switch on the console. Hopefully, the issue will be resolved.
Verify the Connections of PS4: Default Mode
There are two buttons on the PS4 controller in the front that will reset the internal settings. The resetting procedure will revert back the current settings to their default or factory settings. Observe very carefully, one button with the Playstation logo is present, and the other one is present at the top-left corner. Press both the buttons at the time. Now, connect the controller and check whether the PS4 controller keeps disconnecting from the PC problem or not.
Changes in Gaming Platform
If you are playing games on dedicated gaming platforms like Steam, you must make some necessary changes there. Navigate through the “Settings” of Steam and try to open the DS4 Windows application once again. You see a number of tabs, look for the “Controllers” tab and make sure that no controller devices are linked.
Now, tap on the PS button on the controller so that the icon can show up on the computer screen. This means that the controller is already connected to Steam. Start the controller and check whether the PS4 controller keeps disconnecting from PC or not.
Check the Bluetooth Settings
The Troubleshooting options on the system will resolve the Bluetooth issues. With the help of the recommended system troubleshooting, run the process and detect the cause of the error. After that, follow the on-screen instructions. In addition to that, you can also opt for any additional troubleshooting settings.
PS4 Cache Files: Remove them All
The quick menu will help you to turn off the console. Press and hold the power button and wait until the power LED light stops flashing. This will remove all the cache files from the console. In addition to that, it will also help you to eliminate the PS4 controller keeps disconnecting from PC.
Issues within the USB Cables
Check all the available USB cables that are connected to the console, as well as the PC. If you notice that any cables are broken or torn, remove the cables and try to replace them with new and good quality cables. Furthermore, make sure you also check the USB ports and opt for compatible cables.
Hopefully, the solutions will help you out. If the first solution doesn’t work, never hesitate to try the next one. However, if none of them works, then the glitch might be critical. Then, you must visit any authorized service center and get it fixed.