Outlook not responding is one of the fairly encountered issues that occur after prolonged usage. As a result, it cripples the entire Outlook software and the users become restricted to use their Outlook account properly.
However, it affects your daily work as you become unable to receive or send any email from Outlook.
Hence, this guide serves you with efficacious and amazing methods to fix the issue without facing any sort of trouble. Keep your eyes on the entire tutorial and solve the problem on your own.
Causes Responsible for Outlook Not Responding Issue:
Due to several reasons, you might get this problem in your Outlook account. In case, if you have not downloaded the latest updates or if Outlook is in use by another process, then there is a chance of facing this problem on your Outlook account.
In case, an installed add-in is interfering with your Outlook account, then it might lead to this annoying problem. Apart from that, if the AppData folder is redirected with a network location or if your Outlook data files get corrupted, then you can encounter the same as well.
If multiple processes are running on your system, then it might crashes abruptly. Problems with Office programs can cause this glitch also.
Moreover, using many third-party applications, outdated version of Outlook application, Windows firewall is equally responsible for getting this issue on your Outlook account.
Reliable Methods for Solving the Microsoft Outlook not Responding Issue:
As we have discussed that there is more than one reason for Outlook not responding issue, equally we are going to state the tested methods as well.
All the methods are based on complexity and commonality so that you cannot face any further problems from that time.
Way 1: Review the Internet Connection
Poor or uncertain internet connectivity can lead to malfunctioning of the Outlook application. You can easily get rid of the Outlook 2016 not responding issue by checking the sources of connection.
At the very first, you have to check the Ethernet cables if they are in good condition or not. You need to do this because they are the main carrier of internet data to your device.
Moreover, in case your system is connected through a router, then examine whether the router is working or not. You can do this either by replacing it with another router or by connecting your internet cable to the LAN driver.
Way 2: Check the Add-ins Problems
Though add-ins are helpful for enhancing the user experience, at the same time, it creates confliction with Outlook application. Hence, you should try to launch Outlook without add-ins. Here are the processes to do so.
The first and foremost thing you have to do is to navigate to the Start option and click on it. After that, go to the Search box and type “Outlook.exe /safe” in the box. Now, tap on the OK button and move to the next step.
Then, click on the Options icon. You can find this in the File section. Now, click on the Add-ins icon. After that, you need to choose the COM Add-ins option and then tap on the Go option. Here, uncheck all the checkboxes from the list and navigate to select Go.
At the final step, restart your Outlook application for once more and check if your Outlook account is responding or not. If the issue gets fixed, then restore all the Add-ins and check which one is causing the problem.
Way 3: Repair Outlook Data Files
Seldom .pst and .ost files can create the Outlook 2016 not responding issue and leaves the users puzzled. At such instances, repairing these files can help you to do so.
The very first thing you have to do is to exit from the Outlook application and browse to the following file location that is mentioned below.
C:\Program Files (x86)\Microsoft Office\root\Office16
Now, navigate to open the SCANPST.EXE file. After that, choose the Browse icon for selecting the Outlook Data File you desire to scan.
After a few seconds, just tap on the Start button and let the scanning process begin. Now, select Repair and allow the process to begin.
Wait for a while and then launch Outlook with the profile that is associated with the Outlook Data File you have just repaired.
Way 4: Update your Operating System
Updating the Operating System might resolve the problem as well. Before updating the OS, you need to be sure that you are connected with a certain and strong internet connection so that you can execute the process without any hassle.
To do so, first of all, tap on the Start button on the Taskbar and click on it. Then, type “Settings” in your search box. You can see the Settings menu will pop up on the display. After that, you can choose the “Windows Settings” option.
In the “Windows Settings” option, tap on the “Update & Security” option for updating the version of the Operating System that you are using at present. Then, wait for some time while the update process is going on. At the final step, restart your device and check if the issue persists or not.
Way 5: Terminate the Outlook.exe Process
First of all, tap on the Ctrl, Alt and Del keys at the same time from your keyboard. It will help to start the “Task Manager” of your system. After that, switch to the “Processes” tab to find the specific Outlook.exe process.
Once done, you need to locate the “Outlook.exe” process as well as right-click on that. Then, tap on the End Process option. Else, you can simply tap on the End Process button from the bottom of the page.
By this method, you will successfully terminate the Outlook process. Now, restart your computer and start the Outlook process again.
Way 6: Check that your Outlook Mailbox is too Large
If the mailbox size increases daily, then you may experience issues related to performance during certain operations. In such case, you may delete some message from your account.
First of all, you have to go to the Folder tab and tap on the New Folder in the New group.
Now, navigate to the Name box and here you need to give a name for the folder.
Then, tap on the “Select where to place the folder” list, hit on the path for the new folder.
After completing the above, choose the Ok button and check if the same issue is still happening or not.
We hope that these fixes will be beneficial for you in order to solve Outlook not responding issues on your own
But if you have any further queries, then get in touch with a professional by commenting on the feedback section.