Norton error 3039 1 occurs due to the incomplete download and/or installation of the Norton 360 software. Also, this error can occur when the program files of Norton 360 are infected due to malware or viruses. Basically, you see the error 3039 1 in the active program window.
So, to solve this error code, there are so many solutions and based on deep research, we have sorted out six major methods of solutions.
Ways to fix the Norton error 3039
Now, we are going to discuss those six methods one by one. If you are really getting the problem then follow the instructions below.
Way 001 – Repair The Registry Entries
This is the first step that we are going to discuss now. Repairing the registry entries can solve the error. So, in this method, you have to follow some major steps carefully.
At first, you have to click the “start” option and then in the search box, you need to type the “command”. After that, you have to press the Ctrl key and the shift key at the same time and hit the enter button. Then, you may be prompted with permission in the dialog box and then give a click on the “yes” option. After doing all these things, a black box will open to you. In the black box, you have to type “regedit” and then, press the Enter button. Then the registry editor will open to you and after that, you have to select the Error 3039, 65559. After doing all these things, you need to select export from the file menu.
Now, you have to choose the folder in the “Save in” list. Basically, here you have to save the “Norton AntiVirus backup key”. After that, in the file name box, you need to write the name of the backup file like “Norton AntiVirus Backup” and then you should make sure the “Selected branch” is in the export range box. Now, you have to click save to continue. After clicking the option for saving, the file must be saved with a “.reg” file extension and the registry entry process is successfully completed.
Way 002 – Clean the junk overloaded system with the clean manager
This is a very common process to solve the error 3039. If you do not clean the junk files, then the Norton AntiVirus starts working slowly and occurs in 3039. Most of the cases, error 3039 occurs due to the overloaded hard drive. So, cleaning the hard drive may solve the problem temporarily and speed up the performance of the computer.
So, in this step, you need to click on the Start button first and then you have to type the “command” like the previous. After that, you need to press the Ctrl key and the shift key at the same time and press the enter button. Then you must be prompted with the dialog box and you must click the “yes” option. Now, a black box will open to you and in this box, you have to type “cleanmgr” and press the enter button. After that, the Disk Cleanup starts detecting the amount of occupied space and then the Disk Cleanup dialog box appears with the checkbox series. Now, you need to check the checkboxes and which categories you want to clean, you should press the OK option.
Way 003 – Uninstall And Reinstall The Antivirus For Different OS
Now, in this part, we are going to discuss the uninstall and reinstall process for Windows XP, Windows 7/Vista, and Windows 8 respectively. Because if you are suffering a problem with this Antivirus, then the reinstallation process will help you to solve the issue.
For Windows XP
At first, you have to open the Control Panel and then, select the “Programs and Features” option. After that, you have to give a click on the “Add or Remove Programs”. Now, under the currently installed program list, you should find the Norton AntiVirus Error 3039.
After doing all these things, you have to select the “Norton AntiVirus-associated entry” and then, on the right side of the box, you need to click the remove button. Now, you have to follow the direction which is shown on the screen for completing the process of uninstallation of the error 3039.
For Windows 7 or Vista
At first, you have to open the Control Panel and select the “Programs and Features” like the previous method. Then, you have to give a click on the “programs” option. Now, under the column, you need to find the “Norton AntiVirus Error 3039”. Here, you have to click on the “Norton AntiVirus-associated entry” and then, at the top of the menu, you have to click the uninstall option. Basically, the method for Windows 7 or Vista is a replica of the previous method. Similarly, you have to follow the direction which is shown on the screen. After you have done these, the uninstallation process is completed.
For Windows 8
In this step, you have to click the Start menu option in the bottom left corner of the of the Window. Now, you need to give a right-click to open the “Start Context Menu”. After that, you have to choose the “Programs and Features” option in the Control Panel. Here, you need to locate the “Locate Norton AntiVirus Error 3039” and similarly click on the “Norton AntiVirus-associated entry”. After that, you should select the uninstall option and similarly, you have to follow, the direction (on-screen) for finishing the whole process.
Way 004 – By running the Windows System File Checker
This is a very simple and handy process to solve the error 3039 of the Norton Antivirus. This process is easily applicable for Windows XP, 7, Vista, 8 and 10. At first, you have to click the start button and then in the search box, you must type “command”. After that, you have to press the Ctrl key and shift togetherly and press the enter key. After that, the black dialog box will open to you. In the black box, you need to type “sfc /scannow” and press the enter key. After that, the system file checker starts scanning the error 3039 and detect all the problems. After the completion of the scanning, you have to follow the on-screen command.
Way 005 – Using System Restore
This is another important method and this method is also applicable for Windows XP, 7, Vista, 8 and 10. At first, you have to click the Start button and then, you need to write “System Restore” and press the enter button. If they asking for any password, then you should enter the password. After that, you have to follow the steps in the wizard for selecting a restore point and then you need to restore the computer.
Way 006 – Install the Updates
This is the last method, that we are going to discuss. Basically, updating all the available updates can solve many error issues of the antivirus. Moreover, this method is also applicable for Windows XP, 7, Vista, 8 and 10. In this step, you have to click the start button first and then in the search bar you need to type “update”. After that, press the enter key and the Windows Update dialog box will open to you. In this dialog box, you have to find any available updates or not. If any updates are available then you have to click the install button for installing or updating.
Your response
So, here we are in the ending part. Basically, we have discussed all the possible methods of solutions. The error code 3039 1 is a common problem of the Norton antivirus. If you really facing a problem with this antivirus and getting the error code 3039, then you should read the article properly and follow the instructions.
If you have any queries or doubts, then please kindly ask your question in our comments section below. We will give you a positive reply surely.
