Bitdefender threat scanner pops up a common error message due to the system shutdown. The error denotes the presence of a threat scanner in the form of a .dmp file in the temp folder. In most of the cases, we do not read this dump file in Notepad. Then, the system is forcibly restarted after a while. In this case, you have to install this antivirus. Nevertheless, many users are unknown of this issue. Therefore, we have given some tricks to solve the Bitdefender error on shutdown in your PC. At first, look at about symptoms and causes of Bitdefender error thoroughly.
Symptoms of the Bitdefender Error
While the system is shutting down, you may see an error message like:
‘A problem has occurred in Bitdefender Threat Scanner. A file containing error information has been……investigation of the error.’
These errors can be seen during program installation, and Windows startup. Some symptoms are these:
It comes and breaks the active program window. Also, the device crashes with an error in 1017 during running the active program.
Windows is getting slow to a mouse or a keyboard input. Even, it is checked freezing for a few minutes at a moment.
Some reasons behind the Bitdefender Error On Shutdown
The Spybot corrupted file is the main reason for this error. Sometimes you resolve the error by replacing the Spybot’s corrupted file. In other cases, the reasons are:
- Due to a corrupt download or incomplete installation of BitDefender Antivirus software.
- The Windows registry might have gone corrupt from a recent BitDefender Antivirus-related software change.
- Virus or malware infection that has corrupted Windows system files or BitDefender Antivirus-related program files.
- Another program maliciously or mistakenly deleted BitDefender Antivirus-related files.
How to Fix BitDefender Threat Scanner error on shutdown Windows 10?
Without a doubt, according to the users, this is quite an annoying error. It is good to know that other technologies get the benefit of the Bitdefender to continue. We have given you to take some measures to resolve the BitDefender scanner error without any hesitation. So, glance below:
Step 1: Repair the associated Registry Entries
You should create a backup by exporting a section of the registry. Then repair registry entries.
- First, click the Start menu and type ‘Command’ in the run box. Press enter key.
- Appears a permission dialog box and ta on ‘Yes’.
- Then, write ‘regedit’ in a black box and press enter key.
- Below the file menu, select on ‘Export’. Then, select the folder from the Save in the list.
- In the file name box, write a name to back up a file and tap on ‘Save’. The file is totally saved as a .reg file extension.
If this method doesn’t solve the error, then go for the next method.
Step 2: Conduct a Full Malware Scan of Your PC
The PC is getting stuck because of this error. It can be defined as a malware infection on the system. If you have antivirus software, then you can scan by using Easy recovery essentials.
- First, download Easy recovery essentials.
- Boot up your system from this application.
- When it is running, choose ‘virus scanner’ and click ‘ok’.
- Then scan your device and after processing restart your computer.
Step 3: Clean out your system junk with Disk Cleanup
Over time, your computer is lots of junk files from normal computer use. It needs to clean up fast.
- First of all, tap the start menu and ‘command’ in the search box.
- Then, tap and hold CTRL and Shift at the same time and press the Enter key.
- After that, press ‘Yes’ option.
- In the black box write ‘cleanmgr’ and hit the Enter key to start calculating how much space you can recover.
- Last, check out the boxes which you need to clean and press ‘OK’.
Step 4: Update your PC device drivers
Take a look at this process. This is the last one. Updating the driver is separated in two way. These are:
Automatic Driver Update
After installing a compatible driver for your PC, follow the below instructions:
- First, tap & hold ‘Windows Key + R’.
- Write ‘devmgmt.msc’ in the run box and tap Entry key.
- Then, localize ‘Sound, video and game controllers’ by double-clicking on it.
- After that, go to your audio device and choose ‘Update Driver Software’ option.
- Select ‘Search automatically for updated driver software’ by right-clicking it in the appeared window. The procedure is done now.
Manual Driver Update
If the automatic update does not affect the issue, then try to follow a manual update of the drivers. Let’s check out below thoroughly.
- First of all, open the manufacturer’s website.
- Next, download a compatible driver. Then, keep and hold Windows Key and R at the same time.
- Write ‘devmgmt.msc’ in the run box and then tap on Entry key.
- Then, localize ‘Sound, video and game controllers’ by double-click on it.
- After that, go to your audio device and choose ‘Update Driver Software’ option.
- Select ‘Browse my computer for driver software’ folder by pressing it and click the ‘Browse’ option beside the folder.
- Lastly, tap on ‘Next’ and restart your device to finish the procedure.
Step 5: Utilize Windows System Restore to “Undo” recent system changes
Windows System Restore permits you to return back at a time. That’s why you solve the error quickly. So read it and apply to fix the issue.
To use System Restore:
- Touch on the Start button fast.
- In the search box, write ‘System Restore’ and press the enter button.
- Then if prompted, select any administrator passwords.
- After that go to the given steps in the Wizard to select a restore point.
- Last, restore your computer to finish the task.
Step 6: Uninstall and Reinstall the BitDefender Antivirus Program
Moreover, uninstalling and then reinstalling the BitDefender antivirus program is another solution to the error. So, don’t skip it. Just follow it:
- First of all, open Programs and Features and tap on the Start button.
- Then, select Control Panel and join or eliminate Programs.
- Localize Bitdefender antivirus error associated program below the given list of Currently Installed Programs.
- Next, select the BitDefender Antivirus-associated entry option.
- Additionally, hit on the Remove icon on the right side.
- Lastly, try to follow the screen direction to finish the installation entirely.
Step 7: Run Windows System File Checker
System File Checker(SFC) is an application in Microsoft Windows that can detect and repair system file. SFC scan all injured files which effects on the error.
- On your keyboard, enter ‘Windows key + X’.
- Then, go to the ‘Command prompt’ by taping it and choose ‘Run as administrator’ option.
- Write ‘sfc/scannow’ and tap on entering key on your keyboard.
- Restart your computer.
- If SFC can’t notice your problem, then go to Safe mode and run the system file checker again.
Step 8: Perform a Clean Installation of Windows
Sometimes the error can be diminished with a perfect clean boot. To do that, you follow this instruction carefully.
- Press Windows key and R both and type ‘msconfig’.
- Then, click ‘Ok’ button.
- When a system configuration window appears on the screen, then tap on ‘Selective startup’.
- Go to the service section for checking ‘hide all Microsoft service’ option. Press ‘Disable all’ to disabling.
- Then, open ‘Startup’ section and click ‘Task manager’.
- Next, right click on each item from a given list and choose ‘disable’ from the menu.
- Go back to the system configuration window and select Apply’ and ‘Ok’.
Keep watching us attentively and we hope that the article helps you to handle the particular situation. We think that you should understand my views. We think that Windows 10’s features will be updated gradually and you can’t face an error from the Bitdefender error on shutdown. It might help you to download and update easily. In case you face any issue, try to update it a bit later. Also, share once if you like our article. Don’t skip to read us through the solutions that we give out.