When it comes to the best antivirus software, Avast deserves a special mention. However, users face some errors with the Avast security product at times. One of the most common issues in Avast is the Avast web shield won’t turn on. This error message can take a toll on your system, time and files as well.
There can be multiple reasons that lead to this error. When you are aware of the exact cause, troubleshooting the problem becomes easier.
Why Avast Web Shield Won’t Turn On
Web shield is one of the most significant aspects of the Avast security program. One should keep it active all the time to keep away from viruses and other threats. Basically, web shield scans the data being transferred over the internet. It blocks the virus or malware from the web. Due to several reasons, your Avast shield may not turn on and hamper your device’s security.
Conflict By Other Antivirus
If you’re using any other antivirus or anti-malware program along with Avast software, there will be a conflict. Other antivirus software might interrupt the Avast operation. Thus, the Avast web shield will stop working, and there will be no protection enabled on your device. Mostly, the two different firewall programs running at the same time can cause such an issue.
Pirated Or Deactivated Windows
Another major reason is that the Windows system may not be original or activated properly on your computer. You should know that antivirus won’t work on a PC if the operating system is not activated or is not genuine. That’s why the Avast web shield won’t turn on because all the Avast services will not run during system startup. No matter how much you try to manually turn it back on or click on ‘Resolve all’ button, it remains in the same position.
Avast Shields Won’t Turn On- Best Troubleshooting Methods
So here we are with the possible repairs of Avast software. Try out these simple procedures and solve the web shield issue in no time.
Method 1: Restart The Antivirus
- Press ‘Win’+’R’ to open the Run application and type ‘services.msc’ in the Run box. Then, click ‘OK’.
- You’ll see all the active services on your computer in the new Window. Look for the Avast Antivirus service from there and right-click on it. A context menu will appear where you have to select Properties.
- If the service is active, you can disable it by clicking on the ‘Stop’ button.
- Don’t forget to make the Startup type ‘Automatic’ in the Avast Antivirus service’s properties before going with the instructions. A dialogue prompt may appear due to confirmation purpose, just click on ‘Yes’ and continue.
- At last, click on the ‘Start’ button to restart the antivirus program and close the window. This will solve the issue of Avast web shield won’t turn on.
Method 2: Update The Avast Software
- Launch the Avast application from the system tray at the lower right corner on your screen. Or, you can open it by double-clicking on the desktop icon.
- Now, go to the update tab in the Avast Window, and you’ll find two update options. One of them is related to the virus definitions and the second one updates the program by itself.
- Click on both of the update buttons and wait until Avast checks for the latest updates from the servers.
- When the download is complete, install the Avast updates by following the on-screen instructions.
- At last, reboot your system and then see the Avast web shield status.
Method 3: Conduct an Avast Repair
Without having to reinstall the program, Avast Repair is such a feature that is inbuilt and can perform basic troubleshooting problems. In order to solve the problem with the Web Shield, Avast repair has the manager to perform the action. So it is recommendable to avoid this method as far as you can. However, in order to conduct a full repair of Avast, do follow the essential steps mentioned below:
Firstly, click on the Start menu and search for the run dialogue box and type in Control Panel. In the lower-left part of the Start menu, you can click on the gear-looking icon. Exclusive to Windows 10, this will open the Settings Window. Once you enter in the Control Panel, you need to turnabout to the View option and at the top right corner of the Window go to the Category option
And then scroll down to the Program section. Click on the Uninstall option that is just beneath the Program option.
Open the list of all installed problems and tools on the PC by clicking on the apps, if you are using the settings app on Windows 10. In order to process this, wait for a short time interval considering the loading time. Click on the Modify or Change option by locating Avast in the Control Panel or Settings. You will get a notification of several choices as the Avast Window Setup will prompt you immediately. Now simply, follow all the instructions by clicking the Repair button in order to have a complete repair. Lastly, pause for a while the utility fixes the Avast installation.
Method 4: Perform Clean Install of Avast
Basically, it includes the uninstalling of the Avast and that is the main reason behind the method. However, the process can be quite lengthy. Although, according to most of the users this method can solve the problem. Also, there are some of the Avast uninstall tools that can resolve the problem of registry entries and leave the files behind. So in order to perform a clean installation of the Avast, perform the following steps:
- Click on the Download Free Antivirus button and download the latest Antivirus version. You can also use the website by navigating if by any means you are using any other version of Avast.
- Save the link and download the Avast Uninstall utility. Also, it serves the purpose of uninstalling Avast properly. Boot the two files in safe mode before disconnecting the computer from the Internet.
- Move to the folder where you have installed Avast and run the Avast Uninstall Utility. Basically, Avast gets installed in the default folder that is {C >> Program Files >> Avast}. The folder might get deleted if you are not choosing the right one.
- Until you are finding the accurate folder where you have installed, so navigate through the entire File Explorer. Choose the Open file location from the context menu that appears by right-clicking on the icon on the Desktop.
Some More Ongoing Steps With Method 4
There are also some of the more ongoing steps that you will have to follow. So, they are as follows:
- Restart your PC by booting in the Normal startup and click on the Remove option. At the same time, press the windows and the R key simultaneously. The Run dialog box will open.
- In the Run dialogue box, type in ’MSCONFIG’ and click OK. Now uncheck the safe boot option by navigating the Boot tab. After you restart the device, check and see whether the Web Shield feature has gone back to normal.
Bottom Lines
Hopefully, these tips can revive your antivirus and eliminate the issue of Avast Shields Won’t Turn on. Try out the steps as directed here and you will surely find a solution for the issue you are facing.
