If you want to connect the secure servers of Avast to the internet, then you need to take the help of an application which is the Avast SecureLine VPN. Basically, this SecureLine VPN is used to connect the internet with more privacy and security. When you are using an unsecured or public network, then you should take the help of this VPN for the protection.
There are several locations of the SecureLine VPN that means, when you are traveling you can access your favorite content.
The Virtual Private Network or VPN is a private tunnel via the internet. It can encrypt the data and make high security and privacy of your internet connection. Basically, it works when you are using Wi-Fi in public places like railway stations, cafe, and airports.
System Requirements for Windows
Now, we will discuss which operation systems (OS) of Windows does the Avast SecureLine VPN support. So, the operating systems are Microsoft Windows XP Service (any Edition, 32-bit or 64-bit), Microsoft Windows Vista Service (any Edition except Starter, 32-bit or 64-bit), Microsoft Windows 7 Service Pack 1 or higher ( 32-bit or 64-bit), Microsoft Windows 8 and 8.1 (except RT or Starter, 32-bit or 64-bit), and Microsoft Windows 10 (except RT or Starter, 32-bit or 64-bit)
System Requirments for MAC
The Avast SecureLine VPN can support these operating system for MAC. These are Apple Mac OS X 10.9.x (Mavericks), Apple Mac OS X 10.10.x (Yosemite), Apple macOS 10.12.x (Sierra), Apple macOS 10.13.x (High Sierra).
Avast SecureLine not connecting: Know It and Fix It
Some users have reported that the Avast SecureLine VPN is not connecting properly. In that case what to do? To discuss the same, basically, there are two solutions to this problem. The first one is for the Windows Operating System and the other one will address the users of the MAC operating system. So, let us start the discussion one by one.
Way to fix for windows:
If you are a windows user then you need to follow this instruction briefly. So in this step, you have to verify the internet connection is on with SecureLine VPN or not and then if you can not connect the internet and you should check the internet connection and the settings option. After that, you have to select other secure line VPN and then, you need to try to set up a connection again. Now, you have to remove all the current VPN services which are running on the Windows PC and then, you need to configure the connection.
Basically, SecureLine VPN will not work properly when the other VPN services are present. So, this process is very necessary to fix the connecting problem. After performing all these things, you have to reboot your computer and then, you should try to set up the connection with the SecureLine VPN again. After that, you need to go to the documentation for the running VPN information. Basically, this error can be occurred due to the issue of firewall settings which can vary as per the manufacturer. Now that the process is almost done and you have to make sure the SecureLine VPN is valid as well as active. If you want to check the Avast antivirus, then you need to follow the path.
At first, you have to go to the Settings and then, you need to open the subscription page. After that, you should open the SecureLine VPN section. When the SecureLine VPN section will open to you then you have to check the validity. If this method is not applicable for the Windows then you need to take the support of the Avast security technical support.
Way to fix for MAC
So, now we are going to discuss the solution of the Avast SecureLine VPN for Mac. If you are a Mac user, then you have to follow this part of the article. This method will surely help you to fix the problem and basically, this method is based on the troubleshooting.
Some routers are designed with a unique feature that is “disable and enable IPsec”. This feature is displayed as the “VPN pass-through”. So, you have to connect the SecureLine VPN first and let them work properly. Also, you need to confirm that the IPsec and the VPN passthrough is enabled. After that, you need to contact the firewall vendor to confirm that the UDP port 4500 and the UDP port 500 is open or not for your firewall. So, this process is almost done and if you are still getting the problem then you have to take the Avast security support for better assistance.
So, we have discussed all types of processes for Windows and Mac. Hope you can easily understand the whole article because we have made the entire thing simpler and easier. So, if you are getting any problems in connection to the SecureLine VPN, then you can read the article carefully and follow the instruction we have discussed. Still, if you have any doubts then you can surely ask your question in the comment section.