After browsing a website, if you get the search result ERR_SSL_VERSION_OR_CIPHER_MISMATCH, then you might be searching for the methods to eliminate this issue on the internet. If this is the case, then go through this article to get complete information on the error.
The main reason which returns you with this error message on your browser window is the SSL certificate issue. However, the probable cause for the error is a virus attack. Sometimes, an incomplete update of the Chrome browser also returns you with this error message while browsing the internet.
No matter, whatever the case, try out all the professional methods as stated below to get rid of it. Try all the methods one by one until you get the issue resolved.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH: Effective Methods to Troubleshoot
Here, in this section of this article, you will be getting the effective methods to get rid of the error message ERR_SSL_VERSION_OR_CIPHER_MISMATCH.
It is better to run a virus scan to ensure that no threat files are present on your computer at first. After that, try out all the methods one-by-one as arranged below until the problem gets fixed
Run a Full Scan via Windows Defender
Windows Defender, the inbuilt Windows Security tool works great in eradicating the virus-related problems on your PC. To run a Full scan of your computer via the Windows Defender Security tool, the steps are as follows:
Firstly, tap on both the Windows button along with the letter X to open a menu window on the screen. Next, under the Menu window, select the Settings option. Further, click on Update & Security, which is the last option under the Settings window.
Further, from the left-hand side of the Settings window, select Windows Security. Next, click on the “Open Windows Defender Security Center” button from the window. After that, click on the Shield symboled icon under this window. This will open the Virus and threat protection window.
Now, under the Virus and threat protection window, click on the Advanced Scan link. On the next window, enable the checkbox for Full. At last, click on the Scan Now button to start the scanning process for your computer.
Once the virus scanning process gets completed, now proceed with further methods to solve this error message.
Method 1: Run the Website with HTTP Protocol Instead of HTTPS
Most of the time, the websites use HTTPS protocol to load on your browser. However, sometimes this protocol not works and returns you the error message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.
If this is the case, then try to load the website via the HTTP protocol. This can get you a positive result in solving the issue.
Method 2: Ensure the “Use TLS 1.1” and “Use TLS 1.2 are Enabled on Chrome
After you are trying to open the website by using the HTTPS protocol, if still, the error message returns on your browser, then, you need to ensure that the checkboxes for the below-said options are active.
The steps to ensure the enabling condition of the checkboxes are as follows:
- Use TLS 1.1
- Use TLS 1.2
First of all, open the Run bar window by tapping the Windows button along with letter R. Then, in the Run bar, type control and click on OK. This will open the Control Panel window on the screen.
Next, ensure that the “View by” of the Control Panel is set as Large icons.
After that, from the Control Panel window, click on Inter Options. Next, under the Internet Properties window, click on the Advanced tab. Further, scroll down the Settings section window to the Security option. Next, ensure that the checkboxes besides “Use TLS 1.1” and “Use TLS 1.2” are enabled.
And lastly, click on “OK” to confirm the changes. After that, start clicking the right-hand side red cross of all the windows to close them. Next, restart your computer and then reload the browser to open a website and to check if the issue gets resolved or not.
Method 3: Clearing the SSL State
According to some users, by running the “Clear SSL State” function, the “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” issue gets resolved. Follow these steps to perform this method:
- At first, tap the Windows button with the letter R to open the Run bar window.
- Then, in the Run bar, type the path as given below:
- After that, tap the Enter button.
- Next, click on the Internet Properties window and then go to the Content tab.
- Further, click on the “Clear SSL State” button.
- Now wait until the process is over, then try to visit the website again to check if the issue gets resolved or not.
Method 4: Clear Stored Data on Chrome
Sometimes, the presence of corrupt data on the Chrome browser is the reason behind the error message ERR_SSL_VERSION_OR_CIPHER_MISMATCH Chrome. To resolve this matter, follow the steps below:
At first, launch the Chrome browser on your computer. After that, tap both the Windows and the letter H at a time to open the History section. Next, from the left-hand side panel of the History window, click on “Clear browsing data”.
Further, on the Clear browsing data window, ensure that the following options checkboxes are active.
- Browsing history
- Download history
- Cookies and other site data
- Cached images and files
Now, click on the Clear data button and then wait until the process is over. Once the browsing history gets clear, reload the website tab of the Chrome window to verify if the issue gets resolved or not.
Method 5: Check Update for Google Chrome
After trying all the above methods, if the error message still returns, then check whether Chrome is updated or not. Many problems of the Chrome browser can be resolved by updating it.
The steps to perform this task is very simple and these are as follows:
- At first, launch the Chrome browser.
- After that, click on the three-dotted symboled icon on the Chrome window that is present at the top right-hand portion.
- Next, from the Menu window, click on the Help option and then select “About Google Chrome”. If an update is available, then Google Chrome will install the updates.
- At last, restore the Chrome window. Hopefully, this time you will get the problem resolved.
All these are the complete methods to resolve the error message ERR_SSL_VERSION_OR_CIPHER_MISMATCH. After trying all the above methods, if you are not getting the desired result, then it is advised to contact an expert to solve this technical glitch.