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Easy Fixes For iTunes Not Recognizing iPhone iOS 10 Error

The iTunes not recognizing iPhone iOS 10 error is one of the most common error that the users often complain about. Upon encountering the glitch you will receive an unknown error or a “0xE” error appearing on your computer screen. It primarily occurs when your system fails to recognize the connected devices. If you are encountering the same error, then go through the easy yet effective solutions that are given below.

Solutions To Resolve iTunes Not Recognizing iPhone iOS 10 Error

The iTunes not recognizing iPhone iOS 10 error might frequently arise. Therefore, you need to know the basic troubleshooting steps. Go through the following steps to easily resolve the error.

  1. Before any other steps, you need to make sure to unlock your iOS device and then click on the Home screen.
  2. Now, you need to make sure that the latest version of iTunes is installed on your computer.
  3. Also, you need to make sure to keep your device turned on.
  4. Now, if you receive a Trust this Computer message, you need to unlock your device and then tap on the Trust option.
  5. Unplug all the USB accessories that are connected to your computer except the one you need to work with. Now, you need to try each of USB port to check the faulty one.
  6. Now, try using a different Apple USB cable.
  7. Finally, you need to restart your computer and also the Apple devices.
  8. Now, try to connect your device to another computer and check if the error persists.

However, if you are a Mac or a Windows PC user, you need to follow the steps as mentioned below:

If you use a Mac

  1. First, you need to connect your iOS device and also make sure to unlock it.
  2. Now, on the Mac device that you are using, you need to choose the Option key and then click on the Apple menu.
  3. Now, you need to select the System Information or System Report option.
  4. When the list appears on your computer screen, from the left, you need to select the USB option.
  5. If you find your Apple device under the USB Device option, make sure that you need to get the latest MacOS installed on your device or all the latest updates that are available. Uninstall the third-party security software at the end.

For Windows Users

The steps will vary if you have downloaded iTunes from the Microsoft Store or from the Apple store. If you are a Windows user, you need to perform the following methods.

If you downloaded iTunes from the Microsoft Store

Now, if you have installed iTunes from the Microsoft Store, you need to go through the easy guidelines given below to reinstall the Apple Mobile Device USB driver:

  1. First, you need to disconnect your device from your computer.
  2. Then, you need to unlock the iOS device which you are using. Now, you need to go to the Home screen and connect your device again. If iTunes opens, you need to close it.
  3. Now, you need to click on the Start button and then choose the Device Manager option.
  4. When the window opens, you need to locate and expand the Portable Devices option.
  5. Now, you have to look for the connected device, and then you need to right-click on the device name and also choose the Update driver option.
  6. Finally, you need to select the “Search automatically for updated driver software” option.
  7. When the software installs, you need to go to the Settings option and then choose the Update and Security option.
  8. When a new window appears on your computer screen, you need to choose the Windows Update option and then you need to verify that no other updates are available.
  9. Finally, you need to open iTunes.

If you downloaded iTunes from Apple

Now, if you have downloaded iTunes from Apple, then you need to go through the procedures given below to reinstall the Apple Mobile Device USB driver:

  1. You need to disconnect your device from your computer and then you need to unlock your iOS device.
  2. Now, you need to go to the Home screen. Reconnect your device and if the iTunes opens, you need to close it.
  3. Press both the Windows logo key and R from your keyboard at the same time to invoke the Run dialog box.
  4. When the empty field appears on your computer screen, you need to enter %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers and then click on the OK option.
  5. Right-click on the usbaapl64.inf or usbaapl.inf file and then you need to choose the Install option.
  6. Finally, you need to disconnect your device and then reboot your system and then connect your device again. Now, try to open iTunes again to check if the error resolves.

If your device still isn’t recognized by iTunes

Even after performing the steps if your device is still unrecognized, you can try the following steps. To resolve the issue, you can also check the Device Manager. Check if the Apple Mobile Device USB driver is installed correctly in your device.

  1. First, you need to press the Windows logo key along with R from your keyboard. The Run dialog box will then appear on your computer screen.
  2. When the box appears, you need to enter the devmgmt.msc, command and then you need to click on the OK option. The Device Manager will then open.
  3. Now, you need to find the Universal Serial Bus controllers option and click on it.
  4. Now, you need to look for the Apple Mobile Device USB driver option and once you locate it, you need to choose the option.
  5. Finally, you need to check if the error resolves.

Hopefully, the guidelines discussed above will help you to fix the iTunes not recognizing iPhone iOS 10 error in no time.

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