Can’t Login to Netgear Router? [Solved]

Netgear routers offer the gateway to enter their control panel. Users have reported that they can’t login to Netgear router’s web-based admin panel. A corrupt browser cache, corrupted router firmware, or incompatible browser might lead to such a situation.

If you are facing issues while getting into the or Netgear router’s admin panel, then don’t worry. Quick tweaks might bring your access back to the router’s gateway. Here’s what you can do to log into your Netgear router again.

Basic Troubleshooting Steps

Before you leap to complex fixes, you should try a few general troubleshooting. For example, you might have entered the wrong username or password to the login page of your Netgear router. The default usernames and passwords for a Netgear router are ‘admin’ and ‘password’. Use them properly if you haven’t changed them so far.

If you still can’t login to Netgear routers, disconnect all the connecting devices from your Netgear router. Try logging into the page through a single device. In addition, you can attempt deactivating ad-blocking extensions and pop-up blockers on that particular internet browser.

Try fetching the web-based admin panel if you use the Netgear Genie application. You might have to switch to a different port or cable of your router if you prefer an Ethernet connection over the wireless medium.

Restart your Computer and Router

Mostly, users can’t login to Netgear routers due to a communication problem that’s generally temporary. The best solution to eliminate the glitch is to restart the computer and the router. If it’s a device other than a computer, restart it (it can be a smartphone, tablet, etc.). Now, follow the instructions below:

  • Turn off both the router and the device.
  • Detach the power cable from the router.
  • Wait for a minute after disconnecting the power cable from the router. Insert the power plug back into your Netgear router after a minute.
  • Come back to your device and restart your device. The device should be active to conduct proper communication.
  • After that, you can switch on your Netgear router. Connect your device or system to the router and try connecting to the page.

Use the Router’s IP Address Instead of the URL

The internet browser translates the page via a DNS to fetch your router’s IP address. Currently, your web browser might have an issue and you can’t login to Netgear router’s admin panel. 

Hence, it’s better to enter the IP address directly rather than the URL. Here’s how you can find the Netgear router’s IP address and log into the router:

  • Launch a Command Prompt window after searching CMD on the search bar of your Windows computer.
  • Use the following command: ipconfig/all. Don’t forget to hit the Enter key.
  • Take note of the value beside the Default Gateway option. For Netgear routers, it’s usually or 
  • You can select the Default Gateway’s value and use the keyboard shortcut Ctrl+C to copy the address.
  • Now, go back to the internet browser and paste the IP address on the address bar. Hit Enter to check if it fetches the page.

Change the Wireless Connection to Wired or Vice Versa

This solution depends on the current connection mode you’re using. Chances are there that the existing connection mode might have issues in configuration. Hence, we recommend you switch your connection from wireless to Ethernet or vice versa.  Connect an Ethernet cable to your computer and router if you use a wireless network. Otherwise, you can switch to the 5GHz channel if you use the 2.4GHz one or vice versa.

If you have connected to your router through an Ethernet cable and still can’t login to Netgear router control panel, switch to Wi-Fi mode. Additionally, you can inspect the Ethernet cable for faults and change the cable if required. Moreover, look out for the stability of the network connection right now before you try out any other solution. You might have to wait a while if you find network signals from your router aren’t strong enough.

Empty the Cache of the Browser

Overloaded with cache, your web browser might feel incompatible with loading the URL. The browser utilises cache to load websites faster and more conveniently. However, the browser’s cache might become a problem if you don’t clear them regularly, and the browser might find it difficult to process your website request. 

Therefore, clear your browser cache if you don’t want to switch to private or incognito mode every time you can’t login to Netgear router’s admin panel. 

Here’s how you can empty Google Chrome’s cache:

  • Click the three-dotted icon from the top-right corner of Google Chrome.
  • Click More Tools when the Chrome menu expands. Next, opt for the option, ‘Clear browsing data’.
  • Now, you have to choose the categories you want to eliminate. Additionally, select the time range. To be on the safe side, you should select the time range of All-Time along with all the available categories.
  • After that, you need to opt for the Clear Data option.

The entire process might take some time. Therefore, wait for the procedure to complete and then test if you can access the URL.

Uninstall the Active Antivirus Software

Antivirus applications are great for keeping unwanted and online threats away. However, they might treat the URL as a threat and block it. Consequently, you can’t login to the Netgear router’s control panel. Hence, you should deactivate or uninstall your antivirus software on your PC and test if you can then login to the Netgear router’s control panel.

What else can be done to Mitigate the Issue?

Try connecting to the URL on a different internet browser, operating software, or computer. If all these solutions fail, you can try resetting your Netgear router. Hopefully, you will overcome ‘can’t login to Netgear router’ issues.